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Sheraton Indianapolis City Centre Hotel

4.0 star property
Hotel near Soldiers and Sailors Monument in Indianapolis

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Photo gallery for Sheraton Indianapolis City Centre Hotel

Outdoor pool
Lobby
Exterior
Garden
42-inch LCD TV with cable channels, TV, iPod dock

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
31 W Ohio St, Indianapolis, IN, 46204
  • Gainbridge Fieldhouse
    ‪9 min walk‬
  • Lucas Oil Stadium
    ‪16 min walk‬
  • Indianapolis Zoo
    ‪4 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪18 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 27.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 27.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 27.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (View)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (View)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

  • 32.5 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Indianapolis

City center stay.You'll be steps from Soldiers and Sailors Monument and within a 10-minute walk of Circle Center Mall with a stay at this Downtown Indianapolis hotel. Gainbridge Fieldhouse and White River State Park are also within half a mile (1 km).

What's nearby

  • Circle Center Mall - 6 min walk - 0.5 km
  • Gainbridge Fieldhouse - 9 min walk - 0.8 km
  • Lucas Oil Stadium - 16 min walk - 1.3 km
  • Indiana University-Purdue University Indianapolis - 17 min walk - 1.5 km
  • Indianapolis Zoo - 4 min drive - 3.1 km

Getting around

  • Canal Station - 4 min drive
  • Indianapolis Station - 12 min walk
  • Indianapolis Intl. Airport (IND) - 18 min drive

Restaurants

  • ‪Giordano's - ‬3 min walk
  • ‪Columbia Club - ‬2 min walk
  • ‪Buca di Beppo - ‬4 min walk
  • ‪First Watch - Market Tower - ‬2 min walk
  • ‪Nicky Blaine's Cocktail Lounge - ‬4 min walk

About this property

Sheraton Indianapolis City Centre Hotel

Hotel near Soldiers and Sailors Monument in Indianapolis
Sheraton Indianapolis City Centre Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 17997 square feet (1672 square meters) and includes conference space. The business-friendly Sheraton Indianapolis City Centre Hotel also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

This Indianapolis hotel is smoke free.

  • 378 guestrooms or units
  • 21 levels
  • Meeting rooms
  • 17997 sq ft of conference space
  • 1672 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Indianapolis City Centre Hotel offers 378 accommodations with iPod docking stations and safes. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

English, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (39 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 25 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Indianapolis City Centre
Sheraton Indianapolis City Centre
Indianapolis Sheraton
Sheraton Indianapolis
Sheraton Indianapolis City Centre Hotel
Sheraton Indianapolis City
Sheraton Indianapolis City Centre Hotel Hotel
Sheraton Indianapolis City Centre Hotel Indianapolis
Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Sheraton Indianapolis City Centre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1001 reviews
Rating 8 - Good. 208 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Issac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Hayley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room clean and quiet. Their parking garage is under construction and their only other option is to pay for a $50 a night valet service.
Stayed 1 night in Jan 2025

10/10 Excellent

Trimika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very convenient to gainbridge greenhouse even during a snow storm. I enjoyed my stay. No complaints
Stayed 2 nights in Jan 2025

8/10 Good

jennifer

Travelled with family
Friendly staff, rooms are dated and could use a refresh.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Great view. Less expensive parking not far on Illinois street.
Stayed 1 night in Jan 2025

4/10 Poor

Terriana

Would not recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Marlene

Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was extremely clean! Staff very friendly and welcoming! It was extremely easy to get our car valeted for the night as well!
Stayed 1 night in Dec 2024

6/10 Okay

michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Cory

Travelled with family
Liked: Cleanliness, staff & service
Hotel was overly hot and room was hot
Stayed 1 night in Dec 2024

6/10 Okay

Ian

Stayed 1 night in Dec 2024

10/10 Excellent

Karen, Mount Morris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this place for an anniversary stay. They were so kind and gave us a few "extras" to celebrate. Easu to walk to great dining and shops. Also had a great voew from pool. Would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

8/10 Good

CHARRAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

JENNIFER, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Romano

Liked: Cleanliness
Awe stay
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not worth the price.
We were in town for a comedy show at Gainbridge. It was also B1G championship weekend, so rooms were expensive. We understand supply/demand pricing. But, this room was not worth anywhere near the $500 we paid for one night. The thermostat/heat didn’t work despite running all night long, the toilet leaked every time we flushed & the room was tiny. I can deal with the size of everything else is at least decent as advertised. The resolution from the hotel??? They gave me extra points to their rewards program. It is a decent location, very walkable to Gainbridge and other downtown attractions and we had a nice view of the war memorial’s holiday lights.
Stayed 1 night in Dec 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

mark

Stayed 3 nights in Dec 2024

4/10 Poor

Kerrie, Henderson

Travelled with partner
Disliked: Property conditions & facilities
The individuals at the front desk were not friendly. It was more like I’m waiting on you because I have to attitude. When we got to our room (1030- don’t let them put you in this room) we quickly noticed a very loud gurgling noise coming from a vent in the ceiling. Maintenance came and drained multiple 5 gallon buckets of water from whatever tank was in the ceiling and left. However the gurgling sound never went away. This along with construction and the noise will make me skip this property the next time I need to book a hotel in Downtown Indianapolis.
Stayed 1 night in Dec 2024

6/10 Okay

Bradley

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was miserably hot all night with no way to cool it down. It was also pretty outdated with peeling wallpaper, slow draining tub, and bathroom mirror falling apart. Parking fee is outrageous. But friendly staff, great views of monument circle, and very walkable area.
Stayed 1 night in Dec 2024

4/10 Poor

Wesley

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms were freezing. My room never got above 61 degrees though I tried to bump up the air. I slept in sweat pants and sweatshirts the entire time. Clean but cold.
Stayed 3 nights in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Brandi

Stayed 1 night in Dec 2024