Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello SëBASTIEN, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
par un voyageur
Publié le 16 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2023 par jl, Gestion de l’hôtel
Thanks for the review. We hope to see you again soon. Kind Regards, Jeff Lewis, General Manager
par un voyageur
good hotel
Publié le 15 juill. 2018 sur Hotelseverything was good, surprising for a hotel rate 2.5 star. good breakfast also.
Commentaires de Gestion de l’hôtel
16 juill. 2018 par jl, Gestion de l’hôtel
Dear Angelique,
Thank you for your wonderful review. We appreciate your kind words and hope to see you again in the near future.
Best Regards, Jeff Lewis, General Manager
par un voyageur
Publié le 19 août 2024 sur Expedia
I liked the staff and breakfast. The elevator and pool were both not working or i would gave 4 stars
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Misty, We appreciate your positive feedback on our staff and breakfast. We regret to hear about the inconvenience caused by the elevator and pool during your stay. Thank you for bringing this to our attention so we can further improve our facilities for all our guests.
par un voyageur
Publié le 18 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Cristal, We are sorry to hear about your experience and appreciate your feedback. We value all guest comments as they help us in improving our services to provide a better experience for future guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 16 août 2024 sur Expedia
Nice, friendly staff.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Susan,We are delighted to hear that you found our staff to be friendly during your stay. Your kind words will be shared with the team to recognize their efforts in providing excellent service. If you have any further feedback or suggestions, please do not hesitate to contact us. Safe travels!
par un voyageur
Publié le 16 août 2024 sur Expedia
Clean
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Jeff,We are pleased to hear that you found our hotel to be clean during your stay. Our housekeeping team takes great pride in maintaining high cleanliness standards for our guests' comfort and satisfaction. Should you ever have any concerns during a future visit, please feel free to reach out to our management team directly. Thank you for sharing your feedback with us.
par un voyageur
Publié le 15 août 2024
Clean and friendly staff. Breakfast was good. Did have one night at 1:30 am with someone playing music really loud, and the night person, did not want to do anything unless I found out what room it was.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Janet,We are delighted to hear you enjoyed our clean facilities and friendly staff, and that you found the breakfast to your liking. Please note that our team's priority is to ensure all guests have a peaceful stay, and we apologize for any inconvenience caused by the noise disturbance. Your feedback has been noted for future improvements.
par un voyageur
Clean but iffy
Publié le 14 août 2024 sur HotelsIt *was* clean, and it *was* comfortable. However there were a lot of little things that made it seem sketchy. None of the vending machines on any floor worked, there were no less than 6 neon signs in the elevator about the likelihood of it breaking down (which it did) and what to do if that happened. The showerhead had a terrible leak in it and wouldn't hang correctly.The microwave wasn't plugged in and had to be moved to another location to use it. The pool? TINY. We actually thought it was a sauna at first and that the pool was somewhere else. The lady checking us in was polite but she didnt seem to know what she was doing--the people ahead of us were given a room which already had someone in it, and I was first told that my card had been declined which was impossible as I had prepaid months earlier. But as I said, it was clean and comfortable and everyone was polite and I may consider staying there again now that i know what to expect.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello MARY, We appreciate your feedback on your recent stay. We're glad to hear that you found the room comfortable and clean. Your observations about the vending machines, elevator signs, showerhead, and other details are duly noted. Our team will look into these issues to ensure a more seamless experience for our guests in the future. We value your insights and hope to exceed your expectations on your next visit.
par un voyageur
Publié le 13 août 2024 sur Expedia
The AC didn't work right we was hot all night the shower pressure was not goog, the pool was dirty, you couldn't even swim in it, and there was a light out in the bathroom.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Shauna, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us as we strive to improve our guests' experiences. Please feel free to reach out to our management team to discuss your concerns further.
