Note fondée sur 876 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 mai 2024 sur Expedia
Tout était très bien sauf le déjeuner qui était ordinaire (peu de choix, café pas bon)
Commentaires de Gestion de l’hôtel
29 mai 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Guillaume,Thank you for taking the time to share your feedback with us. We're delighted to hear that overall, your experience was very good. We appreciate your comments regarding the limited choices and the quality of the coffee. Your feedback is important to us, and we will work with our culinary team to enhance our lunch offerings and improve the overall dining experience. Once again, we appreciate you choosing to stay at Sleep Inn Indianapolis East and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 30 avr. 2024 sur Hotels
Très belle chambre , très propre. Juste un petit bémol concernant le petit déjeuner qui se passe sous haute surveillance. On ne peux pas faire les gaufres soit même. C’est une dame qui nous les fait. Elle nous accoste des qu’on se lève de table et nous surveille pendant tout le petit dej . Elle s’empresse de nettoyer la table alors que nous n’avons pas encore nos affaires. Dommage
Commentaires de Gestion de l’hôtel
1 mai 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Christine,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you enjoyed your room and found it very clean. We also appreciate your feedback regarding the waffle-making process and the attentiveness of the staff member overseeing breakfast. Please know that we take guest feedback seriously, and we will address your concerns with our breakfast service team to ensure that all guests feel comfortable and have a pleasant dining experience. Thank you for choosing to stay at Sleep Inn Indianapolis East, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
par un voyageur de Thetford Mines
Publié le 29 déc. 2023 sur Expedia
Belle hôtel propre mais secteur de localisation un peu inquiétant si vous connaissez pas la ville
Commentaires de Gestion de l’hôtel
30 déc. 2023 par Manager, Gestion de l’hôtel
Hello Denis,Nous sommes ravis d'apprendre que vous avez apprécié la propreté de notre hôtel. Nous comprenons que notre emplacement puisse sembler inquiétant si vous n'êtes pas familier avec la ville. Cependant, nous tenons à souligner que la sécurité de nos clients est notre priorité absolue et nous travaillons en étroite collaboration avec les autorités locales pour assurer un environnement sécurisé. Nous vous encourageons à vous renseigner sur les attractions voisines et les transports en commun pour faciliter vos déplacements. Nous espérons néanmoins que vous avez passé un agréable séjour chez nous.
par un voyageur
Très bien
Publié le 24 juill. 2023 sur HotelsBon séjour
Literie confortable, chambre propre
Commentaires de Gestion de l’hôtel
25 juill. 2023 par Guest Relation Management, Gestion de l’hôtel
Hi Agnes,Thank you for your positive feedback! We're delighted to hear that you had a good stay with us and that you found the bed comfortable and the room clean. Providing a comfortable and clean environment is one of our top priorities, and it's rewarding to know that we met your expectations in these aspects. Thank you for choosing our hotel, and we look forward to welcoming you back for another wonderful stay!
par un voyageur
Publié le 18 juill. 2023 sur Expedia
Perfect for a stop on the road to California. Close enough to city centre to allow a visit. Nice breakfast options
Commentaires de Gestion de l’hôtel
19 juill. 2023 par Guest Relation Management, Gestion de l’hôtel
Hi Stefan,Thank you for your feedback regarding your recent stay at our hotel. Our hotel's convenient location near the city center is one of our greatest advantages, and we're thrilled that it allowed you to easily visit the city's attractions and amenities. Moreover, we take great pride in providing a delicious breakfast experience for our guests, and we're pleased that you enjoyed the variety of options we offered. We look forward to the pleasure of welcoming you back for another enjoyable stay in the future.
par un voyageur
Publié le 25 oct. 2024
Nice remodel of lobby and rooms
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Terrence,Thank you for your feedback! We’re thrilled to hear that you liked the remodel of our lobby and rooms. Our team has worked hard to create a fresh and inviting atmosphere, and it’s wonderful to know that you appreciated the updates. Thank you for choosing to stay at Sleep Inn Indianapolis East, and we look forward to welcoming you back soon!
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Convenient location
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Lyndsey,Thank you for taking the time to share your feedback. We’re pleased to hear that you found our location convenient. We strive to offer a central and accessible spot that enhances the overall experience for our guests, making it easier for you to explore and enjoy the surrounding area. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Sales Director , Gestion de l’hôtel
Thank you for taking the time to share your feedback and for your 4-star review! We're delighted to hear that you enjoyed your stay with us.If there's anything we can improve to make your next visit a 5-star experience, we’d love to hear your suggestions. We’re always striving to enhance our services, and your input is invaluable to us.We look forward to welcoming you back soon!
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Sales Director , Gestion de l’hôtel
Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. It’s disappointing to learn that we fell short during your stay, and we truly value your insights.We would appreciate the opportunity to learn more about what went wrong and how we can improve. Please feel free to reach out to us directly at the property. We’re committed to making things right and hope to have another chance to provide you with a much better experience in the future.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Dee-Dee,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at Sleep Inn Indianapolis East. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.
