Note fondée sur 892 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,7 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Customer Service, Gestion de l’hôtel
Éric, thank you for taking the time to rate your stay. We appreciate your feedback and always strive to provide a comfortable experience. If you have any specific comments or suggestions, feel free to share them, as they could help us improve. We hope to have the opportunity to welcome you back in the future.
par un voyageur
Comfort and convenience
Publié le 15 août 2024 sur HotelsWe stopped here to overnight on the way to Lake of the Ozarks. The hotel itself was clean and the room was spacious and comfortable. Perfect place to overnight. While we did not use the pool, we had a view from it from the patio on our room and it looked nice. They offered coffee and tea in lobby in morning, which was Starbucks brand.
The cons:
The front desk staff were not overly friendly or hospitable either at checkin or checkout.
The rooms had thin walls. We could hear the couple in next room while they had a conversation in normal speaking levels.
The vent in bathroom was dirty.
Overall this is a convenient hotel on interstate and we would stay again.
Commentaires de Gestion de l’hôtel
15 août 2024 par Customer Service, Gestion de l’hôtel
Pamela, thank you for sharing your experience at Sonesta Select Indianapolis Carmel. The team is delighted to hear you found the hotel clean, and the room spacious and comfortable. It is feedback like yours that helps enhance guest experiences. Your comments about the noise levels and the bathroom vent are noted, and the team will look into this. The team is grateful you consider the hotel a convenient stop and looks forward to welcoming you back.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Customer Service, Gestion de l’hôtel
Megan, thank you for staying with us at Sonesta Select Indianapolis Carmel. We're thrilled you enjoyed your time with us, and we hope to welcome you back soon!
par un voyageur
Publié le 13 août 2024 sur Expedia
last minute stay. was everything it stated online at a reasonable price
Commentaires de Gestion de l’hôtel
15 août 2024 par Customer Service, Gestion de l’hôtel
Lindsey, thank you for choosing Sonesta Select Indianapolis Carmel for your last-minute stay. We’re delighted to hear that everything met your expectations and was reasonably priced. We look forward to welcoming you back soon.
par un voyageur
Publié le 13 août 2024 sur Expedia
I have stayed at this hotel several times while attending events in Noblesville. The units are a bit outdated, but it is a great property for people traveling for leisure and/or with family.
Commentaires de Gestion de l’hôtel
14 août 2024 par Customer Service, Gestion de l’hôtel
Juliana, it's wonderful to hear you had a great time at Sonesta Select Indianapolis Carmel. Your loyalty means a lot to us. We're glad the property suited your leisure and family travels, and hope to host you again soon.
par un voyageur
Publié le 12 août 2024 sur Expedia
The property lacks of amenities for the guest, no continental breakfast or nothing to buy a hot or cold breakfast, common areas no clean, pool are no attractive at all, room service is until certain hour because the staff leaves around midday, so you have to be up before midday if you are lucky for the to clean your room. Thebprice was not reasonable for what the hotel is. Never again.
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Carlos, the team appreciates your feedback and regrets that your experience was not as expected. The team continuously strives to enhance guest satisfaction and will take your comments into account. Thank you for bringing these matters to the team's attention.
par un voyageur
Publié le 12 août 2024 sur Expedia
Very clean!
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Matthew, we're delighted you loved your experience at Sonesta Select Indianapolis Carmel. Cleanliness is extremely important to us, and it is wonderful to hear you noticed. We look forward to welcoming you again!
par un voyageur
It's acceptable
Publié le 12 août 2024 sur HotelsI have no complaints about our stay. Room was clean, bed was comfortable, shower water pressure was lacking but it was plenty hot. Only real issue was no breakfast options and some noisy neighbors but the staff was on top of it and got it under control. I'd stay here again for sure.
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Joseph, thank you for staying with us at Sonesta Select Indianapolis Carmel. It's wonderful to hear you had a comfortable and enjoyable visit. We're glad our team members could assist you during your stay, and we appreciate your feedback regarding breakfast. We look forward to welcoming you back in the future.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Jeffery, thank you for staying with us at Sonesta Select Indianapolis Carmel. We hope to welcome you back for another enjoyable visit soon.
par un voyageur
Publié le 9 août 2024 sur Expedia
Had an excellant stay.
Room was clean, bed was extremely comfortable and the staff were very friendly and engaging.
The only real issue was lack of any kind of breakfast option in the hotel itself
Commentaires de Gestion de l’hôtel
11 août 2024 par Customer Service, Gestion de l’hôtel
Lloyd, thank you for staying with us at Sonesta Select Indianapolis Carmel. The team is thrilled you found the room clean and the bed extremely comfortable. We appreciate your feedback regarding breakfast options and will take it into consideration. We hope to welcome you back soon!
