Ratings based on 919 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from CANTON
Posted Oct. 21, 2024
Noisy.cldnt get thru lobby it was so crowded, some kind of group. Buses were there
Comment from Hotel Management
Oct. 21, 2024 by Stephanie, Hotel Management
Constance, I apologize that you came in to a full house. We did have a group staying with us for their band competition and it can get quite loud and congested at times. I do hope you will come see us next time you are in the area.
by A traveller
Posted Oct. 2, 2024 on Hotels
Comment from Hotel Management
Oct. 5, 2024 by Stephanie, Hotel Management
Glad you enjoyed your stay!
by A traveller
Posted Sep. 30, 2024 on Expedia
Clean and spacious room. Definitely recommend
Comment from Hotel Management
Oct. 5, 2024 by Stephanie, Hotel Management
Thanks Jaclyn, great to hear!
by A traveller
Posted Sep. 29, 2024 on Expedia
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Comment from Hotel Management
Oct. 5, 2024 by Stephanie, Hotel Management
Thanks Jeannette, hope to see you next time you are visiting the area!
by A traveller
Posted Sep. 29, 2024 on Expedia
housekeeping never came in 4 days had to call to get them to room. one time and never returned. broken exercise peleton and elliptical.
Comment from Hotel Management
Oct. 5, 2024 by Stephanie, Hotel Management
I am sorry but we are not a full service hotel so you would have only had housekeeping one time since it is every other day. Also if the DND disturb sign is on the door we are not permitted to enter per Marriott policy.
by A traveller
Posted Sep. 29, 2024 on Expedia
1
Comment from Hotel Management
Oct. 5, 2024 by Stephanie, Hotel Management
Thanks Linda, glad you enjoyed your stay with us!
by A traveller
Posted Sep. 26, 2024 on Hotels
Our room layout had the sink/mirror “open” to the bed area. Now we both arose at the same time, however, had one or the other wanted to sleep , it would have made it most difficult. It would have made it much better for that are to have and a door to separate the bed area from the bathroom area altogether.
Finally, there is hardly ever enough light in the vanity area to shave or to do makeup by, not just in this motel but one of the most overlooked items that an architect misses, imo .
Comment from Hotel Management
Oct. 5, 2024 by Stephanie , Hotel Management
Thanks for the review Darrell, I will pass on your suggestions to my maintenance team, hope to see you again!
by A traveller
Posted Sep. 24, 2024 on Hotels
We booked a king suite room and when we checked in they gave us a handicap room, which was not a suite. We were told by the front desk that they were full and because we booked through Expedia they could give us a different room. The room was very uncomfortable and it had a musty smell.
Comment from Hotel Management
Oct. 5, 2024 by Stephanie, Hotel Management
Scott I do apologize that our handicap room was not what you were expecting. We are an all suites hotel and it is true that on Expedia you book a room "type".
by A traveller
Posted Sep. 23, 2024 on Hotels
Comment from Hotel Management
Oct. 5, 2024 by Stephanie, Hotel Management
Thanks Martin, hope to see you again!
by A traveller
Posted Sep. 23, 2024 on Hotels
Comment from Hotel Management
Sep. 27, 2024 by Stephanie, Hotel Management
Thanks for the great review Kelly! Looking forward to your next visit.
