Ratings based on 130 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
74% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Never again

Posted Dec. 22, 2023 on Hotels
I am unable to recommend this motel to anyone. I would highly recommend a number of training sessions in customer service and complaint handling and an improvement to their system.
4 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 29, 2023 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 4, 2023 on Hotels
3 out of 5
by A traveller

Posted Oct. 3, 2023 on Expedia
Check in time is 2:00pm. Not a second before. You need to go to another motel to check in to this motel because there is no one onsite. The motel is very central. It was very clean. The accommodation is basic but fine for the price.
2 out of 5
by A traveller

Posted Sep. 17, 2023 on Wotif
No warning that water was to be turned off. No water for 20 hours. Had to use public toilets. No shower until it came back on. No staff available most of the time. Don't answer phone when you ring. Door locks automatically so if you accidentally lock yourself out it's hard to get hold of staff. Only a hot car park to sit outside. Smokers in close proximity on either side of our room.
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 14, 2023 on Wotif
3 out of 5
by A traveller

Posted Aug. 24, 2023 on Wotif
Good location
Comment from Hotel Management
Aug. 29, 2023 by Marylou Manager , Hotel Management
Hey that's great, thanks for the great review, we also love the fact we are3 close to all facilities and shops.Right in the heart of town we are and love it.
4 out of 5
by A traveller

Posted Aug. 18, 2023 on Hotels
Comment from Hotel Management
Aug. 29, 2023 by Marylou Manager , Hotel Management
Thank you for your great review.We really do appreciate the honest feedback and we look forward to having you stay with us again in the future.
3 out of 5
by A traveller

Posted Aug. 17, 2023 on Wotif
Comment from Hotel Management
Aug. 29, 2023 by Marylou Manager , Hotel Management
Thank you for your kind review.We look forward to having you stay with us again in the future.
4 out of 5
by A traveller

Posted Jul. 28, 2023 on Wotif
Supermarket close by. Lovely river walking paths. Food shops with in walking distance.
Comment from Hotel Management
Aug. 9, 2023 by Marylou Manager , Hotel Management
Thank you for your fantastic review.We are very glad your stay with us was pleasant and we do look forward to having you stay with us again in the future.
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