Note fondée sur 222 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 juill. 2024 sur Expedia
First of all i did not expect to have such a beautiful view on the mountains and the water in a hostel. The room was clean and they cleaned it everyday. And the other traveller where very friendly. The place is very well located and not that expensive. I would recommend.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Jürg, Gestion de l’hôtel
Dear SarahThank you so much for your top rating.We are very happy to read that xou liked your stay and were positively surprised.We hope to welcome you again soon
par un voyageur
Publié le 9 nov. 2023 sur Expedia
bon
Commentaires de Gestion de l’hôtel
22 nov. 2023 par Jürg, Gestion de l’hôtel
Thank you for your good rating
par un voyageur
Publié le 1 janv. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
8 janv. 2022 par Jürg, Gestion de l’hôtel
Thank you so much for the top rating. We are happy to see you had a great stay and hope to welcome you again soon
par un voyageur
Tip top
Publié le 24 sept. 2021 sur HotelsChambre peu désuette, mais confortable, avec une cuisine en libre service et une super terrasse.
Douches et toilettes en dehors de la chambre.
Super bien situé.
Commentaires de Gestion de l’hôtel
24 sept. 2021 par Alplodge Interlaken, Gestion de l’hôtel
Merci pour votre commentaire, nous sommes très heureux que vous ayez apprécié votre séjour chez nous.
par un voyageur
Publié le 14 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2021 par Jürg Walther, Gestion de l’hôtel
Herzlichen Dank für die gute Bewertung
par un voyageur
Publié le 20 août 2019 sur Hotels
par un voyageur
Publié le 6 oct. 2018 sur Hotels
Clean room, good bed and good service. But you can ear everything in others rooms...it's not very quiet, for a room alone of this price...
Commentaires de Gestion de l’hôtel
12 nov. 2018 par reception, Gestion de l’hôtel
Dear Maude, thank you for staying at our Alplodge Hostel and for your review.
par un voyageur
Publié le 12 mai 2018 sur Hotels
Service et l'endroit est impeccable
par un voyageur
Publié le 4 août 2024 sur Expedia
Overall the accommodation was good - the room was a good size and the place was clean and tidy. Although it would benefit from better pillows and aircon or a ceiling fan during summer.
Our main issue was the shocking experience we received from one member of staff at check in - a fairly young asian lady. We rang the bell not realising we are required (not optional) to use the self check in. When she arrived her first words were 'Is there a problem?'. We responded there was no problem we just wanted to check in. She then said 'Yes, so whats the problem?'. We didnt understand and her response was 'It is self check in and unless there is a problem with self check in then there should be no problem'. Weve never experienced such poor service and she continued in this tone until we pointed out she should probably actually greet new arrivals and explain things as if they havent been there before before going straight to this kind of tone - which is still unprofessional and entirely unacceptable. The poor attitude continued as she checked us in and we didnt bother coming back to reception to ask for advice on activities, which was one of the reasons we chose this accommodation.
Overall poor review due to the shocking first impression given by one staff member.
Commentaires de Gestion de l’hôtel
28 août 2024 par Jürg, Gestion de l’hôtel
Thank you for your review.We regret the unfortunate and inappropriate greeting from our receptionist, she never wanted to appear offensive and informed us immediately about the incident. She has recognized the mistake and will never make it again.
par un voyageur
Publié le 4 août 2024 sur Hotels
十分好，但很陜昨
Commentaires de Gestion de l’hôtel
28 août 2024 par Jürg, Gestion de l’hôtel
Thank you for the good review
