The rooms were modern, sizable, and clean. Great AC, great views, good beds. Bathrooms were a little small but shower had great water pressure and hot water.
Breakfast was served well, hot eggs on request, coffee machine and all your typical European breakfast foods.
Location is easy to get to interlaken west train and bus station. Not too far walk from food and shopping but off the beaten path enough to be private. Migros grocery is 2 minutes away too.
Great common area and terrace as well! Laundry service out back was small but convenient.
Service was largely good, a few small rude encounters but i think that’s mostly just a language and culture difference. Housekeepers were AMAZING, did a great job and were kind. The man guy for the breakfast was good too. Overall service was good enough, could maybe polish their politeness in English some but even the one or two people we had a slight issue with it wasn’t consistent so I think it was situational. The lady at the checkout sincerely
cared about if we had a good time and asked what we liked, etc.
Overall we stayed over a week and I would stay there again.