Note fondée sur 112 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juill. 2022
Property is no longer affiliated Wyndham. Stay away, restaurant and bar closed. Swimming pool closed. Property is in steep decline.
par un voyageur
Publié le 16 juill. 2022 sur Expedia
Clearly they are in the process of shutting this hotel down since it is no longer on Expedia and Google says “permanently closed”. The pool, bar and restaurant- all closed, smelly, breakfast not good. And the staff never spoke when encountered in passing. They made a point of pointing out that they made popcorn in the evening, but that only happened on our first night. One would think that they would discount the rate with all the sub-par amenities but the rate we paid was actually higher than the brand new hotel up the road’s rates on the Expedia website.
par un voyageur
Publié le 5 juill. 2022 sur Expedia
The property is dated. It needs serious upgrade.
par un voyageur de Nicholasville
Publié le 3 juill. 2022 sur Expedia
No longer AmericInn by Wyndham! Surprised Wyndham was even associated with this rundown place. Staff did not know of the sudden change and did not know how to run the new software at check in. Only reason to give it a 1 star because it had running water and a toilet. Still under same ownership and management so I don’t see any future improvements. Way overpriced!
par un voyageur
Publié le 29 juin 2022 sur Expedia
Swimming pool, bar, grill all closed. This was not the quality of American inns and was way overpriced.
par un voyageur
Publié le 16 juin 2022 sur Expedia
Looks dark gloomy very worn, most plugs non working, no bar or restaurant, staff not friendly and one was dressed in satanic symbolism etc. needs complete remodeling or torn down.
Very disappointed for a Wyndham hotel.
par un voyageur
Publié le 11 juin 2022 sur Expedia
It was very smooth checking in
Commentaires de Gestion de l’hôtel
16 juin 2022 par Charla, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur de ALBERTVILLE
Publié le 4 juin 2022
We reserved a cot. We didn’t get one.
Commentaires de Gestion de l’hôtel
16 juin 2022 par Charla, Gestion de l’hôtel
I certainly do apologize for that. I'm not sure what happen, however, I do know we unexpectedly had our hotel full of first responders and 76 national guard that needed cots due to flooding in our area. I do apologize.
par un voyageur
Do not recommend.
Publié le 1 juin 2022 sur HotelsSignificantly unsatisfied. During the stay, the WiFi was either unstable or altogether absent during the entire duration of our two day stay. I called the front desk and they said they would restart the router, which did not help. Also, there was literally no warm breakfast other than gravy and biscuit on the first day and nothing in the warm tray on the second day. On the second morning, they ran out of the batter for making waffles an hour and half before their breakfast window was supposed to close (at 10am). The batter was not replaced. Overall, a poor experience overall for the high price I paid.
Commentaires de Gestion de l’hôtel
16 juin 2022 par Charla, Gestion de l’hôtel
Thank you for your response! This only helps us improve. Enjoy your summer.
par un voyageur
Publié le 20 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
25 mai 2022 par Charla, Gestion de l’hôtel
Thank you for staying with us, have a wonderful summer!
