Note fondée sur 251 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Hello Mark, Thank you so much for the 5-Star review! We are thrilled that you enjoyed your stay. See you next time!
par un voyageur
Cantilever stay
Publié le 13 août 2024 sur HotelsThe rooms are spacious and clean
Commentaires de Gestion de l’hôtel
14 août 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Thank you for your review Lisa. We are happy you enjoyed your clean and spacious guest room and appreciate your feedback.
par un voyageur
Publié le 13 août 2024 sur Expedia
good place
Commentaires de Gestion de l’hôtel
14 août 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Thank you for your review Jeffery. We appreciate that you chose to stay with us and hope to see you next time. Cheers!
par un voyageur
Publié le 11 août 2024 sur Expedia
5 minutes from the border. Unexpected surprise by the brand new feel of the place with a distillery to boot. Would definitely stay again. Staff was excellent and comfy beds!
Commentaires de Gestion de l’hôtel
11 août 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Hello Steve, We appreciate your 5-Star review! Thank you for noticing our great team and comfortable beds. We thrive on hospitality and so glad you noticed. See you next time!
par un voyageur de Rhinelander
Publié le 8 août 2024 sur Expedia
Was so much more than i anticipated! Just a hidden gem in an otherwise unremarkable area. It is close to RR tracks but it didn’t bother us at all. We ate at the restaurant and food was very good. We walked to water and around area. Band on patio next door was good and sunset over Rainy Lake is always fantastic on a clear evening. Will definitely return when in the area!
Commentaires de Gestion de l’hôtel
9 août 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Michelle, we appreciate that you stayed with us and thank you for sharing your experience. We are thrilled that you enjoyed your visit to Ranier and Rainy Lake. We look forward to your next visit! Cheers!
par un voyageur de Maple Grove
Publié le 7 août 2024 sur Expedia
Expect train noise during the night- lighting could be better in room, lamps awkward to operate, lamp over bed unclear how to operate, most rooms have a full-length mirror these days. Novel theme
Commentaires de Gestion de l’hôtel
7 août 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Thank you very much for your review Don, and for choosing to stay with us. We apologize that we did not meet your expectations regarding the train noise, guest room lighting and the mirror. We do appreciate your honest feedback and hope you will consider staying with us again.
par un voyageur
Publié le 5 août 2024 sur Hotels
Great hotel! Perfect location! Great service, great food. Our family loved it
Commentaires de Gestion de l’hôtel
6 août 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Thank you for the awesome review Jennifer! We are so happy that you enjoyed our service and food. Thank you for staying with us and sharing your experience. See you next time!
par un voyageur
Publié le 3 août 2024 sur Expedia
The staff was amazing and the rooms were lovely!!
Commentaires de Gestion de l’hôtel
4 août 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Thank you for your review Joan! We are so happy to know that you enjoyed your stay. Thanks for noticing our guestrooms and great staff!
par un voyageur de Coon Rapids
Publié le 29 juill. 2024 sur Expedia
Didn't like the unprofessional gal that was at the desk during my check out. Teach them how to interact with customers instead of letting them just stand there waiting for a head nod or acknowledgment that they exist. Improve on this as I have seen other reviews with dissatisfactory staff issues. Also, if someone is coming down the hallway, maybe the maid staff could move their cart as a courtesy. Again, issue with who you are hiring as staff to represent the impression of your hotel.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Thank you for your 5-Star review Kelly. We apologize that our service at the front desk and by the housekeeping staff did not meet your expectations. We want every guest to feel acknowledged and be able to walk without obstacles in the hallway. We will address your concerns with staff and appreciate your review.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Quaint, friendly and well appointed
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Cantilever Distillery + Hotel, Gestion de l’hôtel
Diane, thank you so much for the great review and taking time to let others know about your stay. We are delighted to know you enjoyed your visit! Cheers!
