Ratings based on 251 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 5, 2024 on Expedia
Lady was not present when I went to check in, when I called the number provided she was incredibly hard to understand and made me feel like I was inconveniencing her as she could not find my booking. Finally she told me a room number that she had left unlocked but then called me latter to ask what room I was in….. like what???
Comment from Hotel Management
Oct. 6, 2024 by J, Hotel Management
Thank you for your comments. I was on the road, and your booking was not in my list at that time. That was why I called you back and asked what room did you check in to make sure you got in the right room. And I had to check on our computer again. Finally, so sorry for your inconvenience and thank you.
by A traveller
Posted Oct. 5, 2024 on Wotif
Quiet.
Comment from Hotel Management
Oct. 6, 2024 by J, Hotel Management
Thank you very much,
by A traveller
Posted Oct. 2, 2024 on Expedia
No notice on the office door when we arrived to advise a contact number or time of return.
The unit was freezing. Facilities so limited. Nowhere in the shower for soap or shampoo. TV kept fading out. We cut our stay short by a day & didnt ask for a refund or explain how unsatisfactory the unit was. Never Again
Comment from Hotel Management
Oct. 6, 2024 by J, Hotel Management
Thank you
by A traveller
Posted Sep. 25, 2024 on Hotels
This motel is a little way out of town and the facilities are reasonably old but spotless. The owners are a delightful family who really do look after you. Perfect for self catering and well priced.
Comment from Hotel Management
Oct. 6, 2024 by J, Hotel Management
Thank you
by A traveller
Posted Sep. 22, 2024 on Expedia
The stains on the bed were disgusting, shower curtain gross and potentially going moldy. The locks on the door confusing as they just spun when you turned them. Very noisy right next the the road.
Comment from Hotel Management
Sep. 22, 2024 by J, Hotel Management
HI Elisha,Thanks for your comments, sorry about your experience, we are improving the things.Thanks
by A traveller
Posted Sep. 20, 2024 on Expedia
Room was what you would expect for what we paid but found the room quite cold.
Comment from Hotel Management
Sep. 20, 2024 by j, Hotel Management
Hi Jill,THanks for that,Maybe next time we put heater on before you come.Thanks
by A traveller
Posted Sep. 17, 2024 on Expedia
The mattress and the couch needed replacing.
No one was in the office when we arrived and when we left.
Comment from Hotel Management
Sep. 17, 2024 by j, Hotel Management
Thanks,we are updating.at the moment, everyone can have the special and good price. enjoy it.Thanks
by A traveller
Posted Sep. 14, 2024 on Expedia
The owners are absolutely so lovely, kind, friendly. Really accomodating. Room was a lot bigger than we thought it would be. We ended up booking an extra night here since we liked it so much. They also have TVs in the bedroom with Netflix so you can snuggle and watch a movie. We loved this place so much!!
Comment from Hotel Management
Oct. 6, 2024 by J, Hotel Management
Thank you very much.
by A traveller
Posted Sep. 12, 2024 on Expedia
The property is in need of a refurb. The beds were old and sagging, you could feel the springs in the old sofa when you sat down.
Comment from Hotel Management
Sep. 12, 2024 by J, Hotel Management
HI Michele,Thanks you very much. We are updating everything. and we are offering the good price to everybody at this stage.Thanks
by A traveller
Posted Sep. 8, 2024 on Wotif
Comment from Hotel Management
Sep. 8, 2024 by J, Hotel Management
Thanks for your comment. Even you had not come to stay.we won't be able to see you again. Hope you will pay not much extra for the next commodation in another motel.Thanks
