Staff no professional: I give all my detail for confirmation, hotel staff say “ hotel didn’t received room booking.After 20 minutes, I recall hotel asking for my booking, then hotel staff say “ Hotel received my booking.”
Besides that, hotel staff say “ hotel full house”, because I asking to second floor room. So, I enter the room she give me, water heater no working and TV channel no working.Then, I request for change room. The hotel staff give me other room in second floor. What is the meaning of “HOTEL FULL HOUSE!!!!!!!!” .
Dear Expedia,
This is why I say the hotel staff no professional.
Thanks and best regard.