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Best Western Ipswich Hotel & Spa

4.0 star property
4-star hotel with free WiFi, connected to the convention center

Choose dates to view prices

Photo gallery for Best Western Ipswich Hotel & Spa

Select Comfort beds, desk, iron/ironing board, free WiFi
Exterior
Standard Room, 1 Double Bed, Non Smoking
Daily full breakfast (GBP 10 per person)
Reception
Reviews
7.4

Good

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Breakfast available
    Breakfast availableBreakfast available
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
Old London Road, Copdock, Ipswich, England, IP8 3JD
  • Popular LocationJimmy's Farm8 min drive
  • Popular LocationIpswich Regent Theatre10 min drive
  • Popular LocationIpswich Waterfront11 min drive
  • AirportLondon (STN-Stansted)48 min drive

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Superior Room, 2 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed, Non Smoking (Bunk beds)

Select Comfort beds, desk, iron/ironing board, free WiFi

Family Room, 1 Double Bed, Non Smoking (Bunk beds)

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Accessible, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Ipswich

In historical district.Within 3 miles (5 km) of this Ipswich hotel, you'll find Chantry Park and Jimmy's Farm. Also, Wherstead Park is within 3 miles (5 km) and New Wolsey Theatre is within 6 miles (10 km).

What's nearby

  • Chantry Park - 4 min drive
  • Jimmy's Farm - 8 min drive
  • Portman Road - 8 min drive
  • Ipswich Regent Theatre - 10 min drive
  • Ipswich Waterfront - 11 min drive

Getting around

  • Ipswich (IPW-Ipswich Train Station) - 8 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Capel Village Bar - ‬4 min drive
  • ‪Chestnut Tree Farm - Dining & Carvery - ‬5 min drive
  • ‪Pizza Hut - ‬5 min drive

About this property

Best Western Ipswich Hotel & Spa

4-star hotel with free WiFi, connected to the convention center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. The business-friendly Best Western Ipswich Hotel & Spa also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Ipswich hotel.

  • 1 building
  • 76 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Best Western Ipswich Hotel & Spa offers 76 accommodations with coffee/tea makers and hair dryers. Beds feature Select Comfort mattresses. 21-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Filipino, Hindi, Polish, Portuguese, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekdays: GBP 10 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 21-inch LCD TV
  • Digital channels

Bedroom

  • Bed sheets
  • Heating
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cameo Copdock
Cameo Copdock Ipswich
Cameo Hotel
Best Western Ipswich
Cameo Hotel Copdock Ipswich
Copdock
Copdock Cameo Hotel
Copdock Hotel
Hotel Copdock
Cameo Hotel Copdock Ipswich, Suffolk
Elizabeth Copdock Hotel
Best Ipswich & Spa Ipswich
Best Western Ipswich Hotel
Best Western Ipswich Hotel & Spa Hotel
Best Western Ipswich Hotel & Spa Ipswich
Best Western Ipswich Hotel & Spa Hotel Ipswich

Best Western Ipswich Hotel & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 128 out of 534 reviews" "
Rating 8 - Good. 202 out of 534 reviews" "
Rating 6 - Okay. 125 out of 534 reviews" "
Rating 4 - Poor. 56 out of 534 reviews" "
Rating 2 - Terrible. 23 out of 534 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tony

Business traveller
Avoid at all costs.
Avoid. This hotel is terrible. Whilst the staff try their best, the hotel is under renovation. ( March 24h So , there is no bar to enjoy a drink. The room was clean , but the secondary glazing means you struggle to open a window to let clean air in. When you do open it , it’s noisy. They really do need mvhr in there. Then, finally when you get into bed , it was the cheapest mattress I have ever tried to sleep on. I honestly could feel every spring which caused me pain it was so bad. At one point if the night , I considered sleeping in my car. This was room 207 for the hotel staff to verify the poor quality of the mattress. A simple mattress topper would perhaps have made it bearable. I don’t know who owns this hotel , but ignore the Best Western badge ( it’s not worthy of it ) plus ignore the AA 4 stat sign as you walk in. This hotel is clearly owned by someone who is all about saving money and making a profit. I will not stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Sam

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
What kind of a hotel provides biscuits in the room but not basic bathroom consumables. Several lights in the room blown making it dark and dingy, especially the bathroom which gets no natural light. The double windows which are large enough for half a dozen people to walk through (they really are massive), have no locks on them, as in, the locks have been removed. Having stayed there for work several months ago I mentioned this issue to them (it seems none of the windows lock) and still, several months on, nothing has been done about it. Mediocre customer service, zero social distancing (there was a disco downstairs the night I stayed) with kids and drunk people running around, none of the staff were wearing masks or again practising social distancing. A bit dirty, a bit run down (buckets were out in the lobby/reception when I arrived because the roof was leaking and was when I stayed there previously), crappy staff. I wouldn't stay again.
Stayed 1 night in Dec 2021

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely stay here, good value and an even better breakfast..!
Stayed 1 night in Dec 2021

10/10 Excellent

G

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

carol

Stayed 1 night in Nov 2021

2/10 Terrible

Sonja

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs !
We booked to stay at this hotel for my father in laws funeral , being 6 months pregnant and with my fiancé and two young children this ‘family room’ looked the ideal location . How wrong we were ! The hotel was old and shabby and nothing like advertised on the website . The room was filthy , floor boards creaked and felt spongy . The shower was not fit for purpose a trickle of water out of a shower head is not acceptable ! Tiles were covered in dust the sink backed up every time it was used and the toilet looked like it hadn’t been cleaned in months . Before we arrived at the hotel I rang ahead to enquire about an iron and was assured we would have one in our room . There wasn’t one . It took three more times in asking for an iron to be bought to our room after advising the receptionist we would be late for the funeral if it was much longer . The receptionist bought it up herself in the end. One of my children and I were bitten in the night too . The cleanliness overall was unsatisfactory when looking out of our window smashed plant pots , debris and litter was all over the flat roof making our view unsightly ! Overall what was already an emotional time was made 100 times worse staying at this hotel .
Stayed 2 nights in Nov 2021

8/10 Good

Vera

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Friendly
Basic but clean. Very friendly and professional service in the restaurant!
Stayed 1 night in Nov 2021

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round good value
Value for money. Paid £52 for a saturday night. Its an old building but when your are paying this low fee and getting a big bar area..spa and gym area. Its all round pretty decent to be fair. Breakfast is good as well
Stayed 1 night in Nov 2021

8/10 Good

Liam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service from all the staff, 5 big stars. However the heating in Room 220 was
Stayed 1 night in Nov 2021