Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
3,7 Service et personnel
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Toronto
Publié le 23 sept. 2023 sur Expedia
I made confirmed reservations through Expedia for two rooms at this hotel back in March. But I arrived at the hotel after 9-hours of driving only to find that the hotel could not locate a confirmed reservation for me. They said that they only had one room available so could not accommodate us, and made no other effort to find an alternate solution or hotel for us. Was very disappointed in their poor level of customer service, and would not recommend this hotel.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Ed, Gestion de l’hôtel
Dear Stephen,This apologized. We have improved our services and promise good customer services to all our esteemed customers.Management Zakinn
par un voyageur
Publié le 13 mai 2023 sur Expedia
We had done booking through your platform and made payment as well but next day morning we received call from them saying that they are sold out and they will shift our booking to other hotel where they had book cheaper rooms. I had to argue for almost half an hour at midnight at 12 as manager was not available on phone to get similar catagory of rooms which we had paid for. Also today i had to give them proof of payment to prove how much I had paid. Eventually i received their message saying OK and Sorry for Disturbance. Hotel reception guy claims that if any online booking is done, at reception they have got no access to know that there is a booking.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Ed, Gestion de l’hôtel
Apologies for what happened. This was corrected and services have been improved since then. You are most welcome to visit us.Management Zakinn
par un voyageur
Publié le 20 juill. 2022 sur Expedia
Für eine Nacht gut.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Ed, Gestion de l’hôtel
Thanks, the property has now been improved. You are most welcome to visit us once againManagement Zakinn
par un voyageur
Publié le 20 juill. 2019 sur Expedia
Property is very good, staff excellent, nice breakfast and property very tidy. I have to book this property next time when I visit Iringa.
a
Commentaires de Gestion de l’hôtel
25 juill. 2019 par Edward, Gestion de l’hôtel
Dear Customer
We thank you so much for staying with us. We are happy that you will choose to stay with us again you visit Iringa.
You are most welcome
