Note fondée sur 154 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,7 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2023 sur Expedia
Tres vieillot, propre, setvice par vidéo accueil
Commentaires de Gestion de l’hôtel
9 août 2023 par Mhin, Gestion de l’hôtel
Merci beaucoup pour l'avis, nous l'apprécions vraiment et nous espérons vous revoir bientôt lors de votre prochaine visite. Soyez toujours en sécurité et passez une bonne journée!
par un voyageur
Publié le 27 juin 2024 sur Expedia
Nice place, clean and quiet, will stay again. Thank you
par un voyageur
Publié le 17 mars 2024 sur Expedia
par un voyageur
Publié le 22 févr. 2024 sur Expedia
overall it's good
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Wyn, Gestion de l’hôtel
I'm delighted to hear that your overall experience was positive! If there's anything specific that stood out to you during your stay, feel free to share. Your feedback helps us continually improve. Thank you so much for staying with us Salvador we hope to see you again!
par un voyageur
Not perfect
Publié le 19 févr. 2024 sur HotelsHotel is rather dated. However the had a electronic kiosk to talk to a human on camera. No human there to meet you. Door code didn't work twice. So we couldn't lock our room. Room was dusty, dirty. And coffee maker didn't work. TV hard to figure out. Bed was comfortable.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Wyn, Gestion de l’hôtel
I'm truly sorry to hear about the challenges you encountered during your stay Wade. Your experience certainly doesn't reflect the standard of service we aim to provide. Rest assured, we'll address these issues with our team to ensure improvements are made. Despite the setbacks, I'm glad to hear you found the bed comfortable. Please accept our sincerest apologies, and if there's anything we can do to make it up to you, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back for a much-improved experience.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Called to notify that we would be checking in late, and was told it would not be an issue, upon arrival there was no one on site and the door to the "kiosk" check in that was supposed to be used was locked, ended up getting a hotel down the road.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Wyn, Gestion de l’hôtel
Hello Alex! We sincerely apologize for the inconvenience you experienced during your late check-in. We understand how frustrating it must have been to arrive and find no one on-site to assist you. We want to clarify that we did send late check-in instructions to you through the Expedia messaging system to ensure a smooth arrival process. We regret that this was not adequately communicated to you, and we will review our procedures to prevent similar issues in the future. If there's anything else we can do to make it right or assist you further, please don't hesitate to let us know. Your feedback is valuable, and we appreciate the opportunity to improve.
par un voyageur
Publié le 8 févr. 2024 sur Expedia
The video check in was new to me. But was very easy. Will stay here again.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Bella (Frontdesk), Gestion de l’hôtel
Hi, Grant!Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.Indianhead Ironwood Motel
par un voyageur
Indian Head motel
Publié le 3 févr. 2024 sur HotelsSmelled very stale old and musky. One 1 of 2 tvs worked. Said 3 queen size not mention that 1 was a pull out couch. Not ideal. Also spare comforter had unidentifiable stains
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Wyn, Gestion de l’hôtel
Thank you for sharing your feedback with us Christopher. We're sorry to hear that your experience fell short of expectations. Ensuring a fresh and comfortable environment is important to us, and we apologize for any inconvenience caused by the stale smell and cleanliness issues you encountered. Your comments are valuable, and we will address them with our team to make necessary improvements. We appreciate your understanding and hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 1 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Bella (Frontdesk), Gestion de l’hôtel
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. I hope your next stay and just around the corner. Call us if there is anything we can help you with.Indianhead Ironwood Motel
par un voyageur
Publié le 21 janv. 2024 sur Expedia
The property was easy to find and parking was convenient. The bed was very comfy. Unfortunately the tv did not work, the tub hot and cold faucets were switched, and under the bed had multiple empty bottles and a cigarette butt.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Bella (Frontdesk), Gestion de l’hôtel
Hi, Elizabeth!Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.Indianhead Ironwood Motel
