Note fondée sur 293 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 nov. 2019 sur Hotels
Chambre propre,lit confortable.le téléviseur ne fonctionnait pas, on nous a gentiment offert de changer de chambre. Appreciés même si nous avons décliné l'offre, etant installé et allant se coucher tôt.
Commentaires de Gestion de l’hôtel
18 nov. 2019 par Nathan, Gestion de l’hôtel
We are glad you enjoyed your stay and appreciate you very much!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Right across the street from a dispensary.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
No one to check us in so we had to get another hotel ..still waiting for a refund
par un voyageur
Publié le 22 sept. 2024 sur Expedia
par un voyageur
Publié le 3 août 2024 sur Expedia
The hotel we actually booked isn’t even open so they gave us another room in a motel in a sketchy area of town. Thanks for nothing. Maybe I should switch to another booking site. What a scam.
Commentaires de Gestion de l’hôtel
5 août 2024 par Tod - GM Silver Street Motel, Gestion de l’hôtel
I apologize for any inconvenience you experienced. As a GM there are times when circumstance are out of our control. Your booking at Timberline, was accommodated with the best option available at the time. Extra towels for your wife, recommendations for places to eat, and a high level of response and service. Our high tech security monitoring system provides a level of safety at our location, that is unparalleled at alot of locations. We hope to have our other location in Ironwood operational if you are ever in the area again.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Was told the morning of my booking that place was heavily vandalized. I was told I could stay at their other property Loves Silver Street. I declined and asked to be refunded. Since I booked through Expedia they needed to talk to the GM of the hotel. Which they could not reach because of the vandalism of all copper wires being taken. I gave Expedia the GM direct number I spoke with him on and I don’t even think they called it. So since Expedia couldn’t get ahold of the hotel I was not given a refund. Not happy! Avoid any Loves hotels/motels. Scam!!!!
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Tod - GM Silver Street Motel, Gestion de l’hôtel
Crystal I assure you I was not contacted, if you wish to discuss your situation I will personally make sure your refund is issued
par un voyageur
Publié le 1 juill. 2024 sur Expedia
The property is abandoned. No people or cars anywhere. Should be removed from expedias inventory
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Tod - GM Silver Street Motel, Gestion de l’hôtel
We apologize for your inconvenience we tried to reach you several times to accommodate your reservation at our other location in the area. This location was broken into and vandalized.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
There was no one in the office when we arrived, but there was clearly construction going on blocking our access to the property. There was also a strange man who tried to approach us while we were trying to reach the owner, and he scared us off. We never did get to stay, I would not recommend this property. I can understand a property being under construction, but not leaving it unmanned when you are expecting guests and allowing strangers roaming the property.
par un voyageur
100% FAIL on service.
Publié le 9 févr. 2024 sur HotelsI arrived at 5:50 p.m. The lobby door was LOCKED, with a handwritten note to ring the door bell and/or call a specified number. I did both, TWICE, over the course of 15/20 minutes and no one ever responded to my rings. A guest on the property said the manager had left. Forced to find a different hotel, I resisted the site in the morning, and there was STILL NO ONE ON SITE, AND NO RESPONSE TO MY RINGS.
The hotel is older, grubby, and a bit derelict.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
My 35 old daughter and 32 year old son walked away after seeing the room. The person at the office took us to another place even worse because the one on Cloverland had maintenance problems. I will be calling the BBB tomorrow to report this establishment.
