Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Hotels
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Nice staff clean rooms
par un voyageur
Stressful
Publié le 2 oct. 2024 sur HotelsCommentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Josie, We sincerely apologize for your negative experience at our hotel. Nothing is more important to us than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We wish we had addressed the problems while you were still here. Our front desk is always here to help you. Considering this a rare incident, please give us another chance so we can leave a much better impression on your next visit.Sincerely,Hotel Management
par un voyageur
Publié le 1 oct. 2024 sur Expedia
par un voyageur
Publié le 30 sept. 2024 sur Expedia
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Unreluable key and cramped parking.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Kennith, Thank you for sharing your concerns. We apologize for the issues you faced with the unreliable key and the cramped parking situation. We understand how these factors can impact your experience and will address them with our team to find solutions. Apart from this, we hope you have had a pleasant stay. We appreciate your feedback and hope to make your next visit more enjoyable.Sincerely,Hotel Management
par un voyageur
Publié le 26 sept. 2024 sur Expedia
they gave me the wrong room twice the hallways were a little bit too dirty
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear rene, Thank you for your feedback. We apologize for the mix-up with your room assignments and for the cleanliness issues you encountered in the hallways. This is not the level of service we aim to provide, and we will address these concerns with our team to ensure improvements are made. Your experience is important to us, and we appreciate your understanding. We hope to welcome you back to Extended Stay America soon for a much better stay!Sincerely,Hotel Management
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Room was in dire need of remodeling holes in walls kitchen was screwed together almost comical . But we felt safe and was comfortable. But needs updating
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Philip, Thank you for sharing your thoughts with us! We’re glad to hear that you felt safe and comfortable during your stay. Your feedback about the need for remodeling and updating has been noted, and we will address these concerns as part of our ongoing efforts to improve our property. We appreciate your understanding and hope to provide you with an even better experience on your next visit. We look forward to welcoming you back!Sincerely,Hotel Management
par un voyageur de bayside
Publié le 24 sept. 2024 sur Expedia
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Un poco sucio
