Note fondée sur 140 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Expedia
A visit to the Tides Inn, was just what my soul needed! It was relaxed elegance, quiet, clean and the staff amazingly friendly and accommodating.
The restaurant was very good with attentive wait staff and a wonderful wine selection.
We will return soon.
par un voyageur
Publié le 3 juill. 2024 sur Expedia
Tides Inn have very friendly & accommodating staff. They all are were very cordial & willing to help. We took the sunset cruise & had a fabulous & knowledgeable Captain. The cheese platter had only a few utensils & no napkins. The few crackers were stale & the rest of platter presentation looked like the cheese was thrown on the plate.It seems they are low of staff in the dining areas for we had to wait a long time for our food. The pool bar was exceptionally understaffed so much so that we had to cancel the appetizer order to make another appointment. The 2nd day, I had to go to the front desk twice to have our room cleaned. We found our patio door had been left open all day while we were gone.We had secured it before leaving. The door left open was abominable for anyone could have come into our room. We found they made the bed and then left the rest of the room uncleaned. I told the main desk and returned 2 hours later to find it still was not cleaned. I was told by the House Manager that housekeeping had gone home for the day which was a very very poor response to such BAD service. Eventually, the room was cleaned by the House Manager & available staff while we waited outside at 9:00pm. He did make an adjustment of $150.00 to our bill which was a "nice" gesture. However, for the price of the room, I would have expected better service. The environment is noisy for there are many families with children of all ages running about. Sadly a poor review for only a 3day stay!
Commentaires de Gestion de l’hôtel
19 juill. 2024 par James, Gestion de l’hôtel
Our apologies, again, for the serve issues with your room. We will continue to improve and proved the service that is expected. We appreciate your business and will strive to reach the standards that you expect. We do understand that the 4th of July tends to mean lots of families and are sorry this affected your visit.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par James, Gestion de l’hôtel
Thank you for taking the time to survey the resort. We appreciate you staying with us. We look forward the welcoming you back.
par un voyageur de Manassas
Publié le 25 juin 2024 sur Expedia
RESTAURANT and overall classy operation
Commentaires de Gestion de l’hôtel
19 juill. 2024 par James, Gestion de l’hôtel
Thank you for taking the time to survey the resort. We appreciate you staying with us. We look forward the welcoming you back.
par un voyageur
Publié le 24 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par James, Gestion de l’hôtel
Thank you for taking the time to survey the resort. We appreciate you staying with us. We look forward the welcoming you back.
par un voyageur
Staff was amazing.
Publié le 23 juin 2024 sur HotelsAbsolutely amazing. Staff was so nice. We were there for our anniversary. They brought champagne and strawberries to our room. Food and drinks were amazing. Pool & beach were nice too. Being able to come to the property via boat is pretty cool. It’s a little pricey, but you kind of expect that for the type of accommodations and the area.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par James, Gestion de l’hôtel
Thank you for your kind words. We will pass them onto the staff.
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par James, Gestion de l’hôtel
Thank you for taking the time to survey the resort. We appreciate you staying with us. We look forward the welcoming you back.
par un voyageur
Publié le 19 mai 2024 sur Expedia
I can’t wait to visit again when the renovations are completed.
par un voyageur
Publié le 17 mai 2024 sur Expedia
Wonderful location. Quiet and relaxing.