Note fondée sur 28 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
5,0 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Las puertas (atrás, adelante) no son muy segura se abren sola aún teniendo su código seguridad
par un voyageur
Publié le 26 juin 2024 sur Expedia
WARNING. You might think you found the perfect place for cheap, but you are wrong. The property does not look anything like in the pictures.
The pool is in ANOTHER building that you have to walk about a mile to go to. And the Kitchen is not private, it is shared with other residents. As well as the bathroom.
The front door is only able to be opened if there's someone already else inside.
The property has loose animals including an Ostrich and there's a terrible smell of chicken poop.
The owners live on the top floor with a noisy barking dog. Also, they charge you a hidden cleaning fee TWICE.
I ended up not staying my whole paid week, I gave back the key and left to another Hotel. Also did I mention I was not given the code to my room? And when I called multiple times no one answered until I had left in my car? The other people staying also mentioned that the owners would come by drunk.
Please, Just pay extra for a nicer more trustworthy place.
par un voyageur
Booked, had Itinerary # but no availability!
Publié le 26 mai 2024 sur HotelsDid not get to stay. There was no availability! Worse part is that I drove 2 1/2 hours from San Juan to Aguadilla to get to the Jobos Luxury Hotel, which is not your traditional hotel but instead a 2-story building with a few apartments. Note there is no “Checkin” desk. I had to search for a phone number (not easy to find) to be told no availability even though I had an itinerary number! The person said they didn’t see it at first, then said it’s Hotel.com who did not send it?? This was a horrible experience for me, my husband who had a knee replaced And had to endure all the hours in the car and my 2 family members. After speaking with someone named “Chris”, I got snap shots of what they call the Cancelation, however it says it’s cancelled due to “customer satisfaction”. That is not true, it’s because there was no availability! I should be refunded the entire amount plus extra for having to drive back to SJ to stay.
par un voyageur
Publié le 20 mai 2024 sur Expedia
Es una casa donde se comparte el baño, cocina y todo con todas las habitaciones. No es lo que se anuncia. Es un engañó. La persona que recibe a uno es lo único que sirve.
par un voyageur
Publié le 4 mai 2024
Commentaires de Gestion de l’hôtel
18 mai 2024 par ., Gestion de l’hôtel
We are sorry you real this way
par un voyageur
Publié le 22 avr. 2024 sur Expedia
How helpful they were
Commentaires de Gestion de l’hôtel
18 mai 2024 par ., Gestion de l’hôtel
It was a pleasure having you stay with us
par un voyageur
Publié le 9 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 avr. 2024 par ., Gestion de l’hôtel
We are sorry you feel this way but you checked in the place stayed and then tried to cancel the next day. We gave you a choice of which unit you wanted and you did a walk through and confirmed everything was good. If you did not like the location you should have been clear when making the reservation.
par un voyageur
Publié le 30 mars 2024 sur Expedia
The petting zoo was fun and unique.The place and the pool was very clean, and the hosts were very friendly. Would stay again.
Commentaires de Gestion de l’hôtel
30 mars 2024 par ., Gestion de l’hôtel
It was a real pleasure having you and your family stay at are property for two weeks.
par un voyageur
Publié le 24 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 mars 2024 par ., Gestion de l’hôtel
We are sorry you feel this way
par un voyageur
Publié le 3 mars 2024 sur Expedia
Such a pleasure staying here!!!
Chris and Jose are absolutely genuine AMAZING people.
I highly recommend!!! ❤️
Commentaires de Gestion de l’hôtel
24 mars 2024 par ., Gestion de l’hôtel
It was a pleasure having you stay with us.
