Note fondée sur 96 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 mai 2024 sur Expedia
Un hôtel authentique avec un service impeccable
Un personnel aux petits soins que ce soit à la réception, comme au restaurant.
Un vrai plaisir
Commentaires de Gestion de l’hôtel
26 mai 2024 par Antonio Buono | Direttore, Gestion de l’hôtel
Chère Madame Déborah,tout d'abord merci de avoir choisi une fois encore le Punta Molino Beach Resort & Thermal SPA en occasion de votre dernière visite dans 'l'ile de la jeneusse éternelle' et d'avoir pris le temps de partager votre ressentir avec nous.Nous sommes très heureux de lire que vous avez passé un très agréable séjour parmi nous, à la hauteur de vos attentes. Nous sommes ainsi ravis que vous ayez été sensible au professionnalisme, à la disponibilité et à la serviabilité de l'ensemble de notre personnel, ainsi que nous partageons pleinement le fait que sont les personnes à faire la diffèrence.Au nom de nos équipes, nous tenons à vous remercier pour vos compliments et votre gentillesse.Nous espérons de avoir le plaisir de vous accueillir à nouveau très prochainement pour une autre Expérience ‘‘aux petits soins’’.Arrivederci a Ischia!Sincères Salutations,Antonio Buono Direttore
par un voyageur
Publié le 4 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 juill. 2023 par Punta Molino Beach Resort & Thermal Spa, Gestion de l’hôtel
Dear Lalla, thank you for your five-star review! We appreciate your support and trust. We hope to welcome you again in the future. Thank you again from the team at the enchanting Punta Molino Beach Resort and Thermal Spa.
par un voyageur
Publié le 5 sept. 2021 sur Expedia
Cet hôtel est très bien situé au calme et le personnel est aux petits soins.
par Florence
Publié le 26 août 2015 sur Hotels
par un voyageur de Columbus Ohio
Publié le 6 oct. 2024 sur Expedia
The staff were more than excellent. The room and the sea view/castle view were excellent. The breakfast was unbelievably excellent with so many food/drink options.
I didn’t swim in the pool as it wasn’t as blue as pictured in the advertisement (was a shade of green/couldn’t see the bottom) but the thermal pools were nice and relaxing. And the beach/sea access was perfect and well maintained. Would highly recommend this relaxing atmosphere with wonderful views. Everything we wanted to do was walkable and very close to the ferry port and down a quiet beautiful street.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Antonio Buono | Direttore, Gestion de l’hôtel
Dear Mrs. Rachelfir st of all, I thank you for choosing the Punta Molino Beach Resort & Thermal SPA in occasion of your recent visit in our beloved island of Ischia and for sharing your Experience with us on Expedia.I am very pleased to learn you had a most comfortable and enjoyable stay with us, in addition to the fact that you found our team members more than excellent.At Punta Molino Ischia, we continuously strive to exceed our Guests’ needs and expectations and therefore your sincere compliments made ‘Our Day’. Your nice comment is a patronage for us and rest assured, I already shared your nice comment and thoughts with all our associates.Looking forward to welcoming you back soon for another memorable Experience with us, until then should you require anything it would be my pleasure to assist.Arrivederci al Punta Molino Ischia!Your Sincerely,Antonio Buono Direttore
par un voyageur
Publié le 6 oct. 2024 sur Expedia
The hotel is in a good location. It is a short walk to the beaches and not far from the main port which has plenty of options for food/drink.
Hotel reception was great for booking tours, transfers to the port, ferry times etc.
All staff were friendly and helpful.
Pool loungers were busy/full at times but the hotel has a private beach area which also has loungers.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Antonio Buono | Direttore, Gestion de l’hôtel
Dear Mrs. Sarah,we thank you for choosing the Punta Molino Beach Resort & Thermal SPA in occasion of you recent visit in our beloved island of Ischia and for taking your precious time to review us.We are delighted to learn you had a most comfortable and enjoyable Experience with us, in addition to the fact that our property facilities and service live up in full to your estimated expactations.Looking forward to welcoming you back soon, until then should you require anything it would be our pleasure to assist.Arrivederci al Punta Molino Ischia!Your Sincerely, Antonio Buono Direttore
par un voyageur
Pools are an ick
Publié le 5 oct. 2024 sur HotelsWould have been nice to know they had a shuttle service before our ride back to port. Hotel room was nice, broken glass off the balcony. What annoyed us however was Their pools were very very dirty and full on algae which was disappointing as that’s why we came to stay and wanted to sit in the once we were done at the beach. The large pool was bright green which no one went into (being a pool owner I know how unsafe that can be) and another pool had a layer of sediment and algae on the walls and floor.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Antonio Buono | Direttore, Gestion de l’hôtel
Dear Mr. Samantha,first of all, we thank you for choosing the Punta Molino Beach Resort & Thermal SPA in occasion of you recent visit in our beloved island of Ischia and for taking your precious time to review us.We are most grateful for your feedback, which is such a valuable source of information for us, regardless of whether it is good or bad, and helps us monitor the quality of our property facilities and services we daily provide. We really regret to learn that in instance of your stay with us, we did not meet your expectations and therefore please accept our deepest apologies and be certain your the concerns you brought to our attention have been shared with the relevant head of departments and proper actions have been already taken to avoid the future reoccurrence.Looking forward to welcoming you back and to serving you better in a not very distant future, until then should you require anything it would be our pleasure to assist.Your Sincerely,Antonio Buono Direttore
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Truly a 5 star experience!
The rooms are well furnished and clean. The location is amazing, close proximity to the town (5 minute walk) & the private beach access is super convenient.
The staff was awesome, from the shuttle service with Ciro, to Giulia at the front desk. They were all very welcoming, accommodating and available throughout the entirety of our stay.
The cleaning staff, breakfast crew and lifeguards were always kind and willing to offer their services whenever needed. All very professional and friendly!
I would highly recommend booking a stay at Punta Molino & I am hoping to be back real soon!
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Antonio Buono | Direttore, Gestion de l’hôtel
Dear Mr. Steven,it has been a genuine pleasure in hosting you at Punta Molino Beach Resort & Thermal SPA in occasion of your recent visit in our magnificent island of Ischia and we thank you for sharing your Experience with us.What else could I possibly add to your amazing review expect that a HUGE THANK YOU? We are very touched in reading your generous and very detailed wonderful review. Be certain I had already the immense pleasure to share your nice comments and thoughts with all my team members (especially with our hotel car driver Ciro and our receptionist Giulia) as your meaningful recognition is really a patronage for us. At Punta Molino we continuously strive to exceed our valued Guests’ needs and expectations and therefore your sincere compliments made ‘Our Day’.Together with all my team members, I look forward to welcoming you back soon for another 'truy' 5 star Experience; until then should you require anything it would be my pleasure to assist.Arrivederci al Punta Molino Ischia!Your Sincerely,Antonio Buono Direttore
par un voyageur
Publié le 3 sept. 2024 sur Hotels
A recepcionista Conney faz a diferença no hotel, prestativa, atenta às necessidades dos hóspedes, nos ajudando com dicas de locais e pontos turísticos da cidade. Excepcional!
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Antonio Buono | Direttore, Gestion de l’hôtel
Estimado Sr. Cyro Augusto,ante de todo, deseamos darle las gracias por aver eligido el Punta Molino Beach Resort & Thermal SPA con motivo de Su ultima estancia en nuestra isla d'Ischia y por aver compartido Su Experiencia con nosotros.Estamos satisfechos de saber que Usted haya pasado con nostros una agradable estancia, apreciando nuestra ubicacion central y sobre todo la profesionalidad y cortesia de nuestro personal, in particolar modo Conny la nuestra recetionista.En espera de poder tenerle de Nuevo como nuestro agradable huesped en un futuro cercano, permiteme expresar nuestra cordialidad y nuestros mejores deseos.Arrivederci al Punta Molino Ischia!Atentamente,Antonio Buono Direttore
par un voyageur
Publié le 31 août 2024 sur Expedia
Stuttura stupenda in riva al mare ed a pochi passi dal centro cittadino.
Le piscine termali sono gradevolissime.
Personale qualificato disponibile e gentile.
Panorama eccezionale dalla stanza e dalla zona ristorante.
Viaggio di coppia
Enzo ed Erminia MOFFA
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Antonio Buono | Direttore, Gestion de l’hôtel
Gentili Signori Moffa,dapprima Vi ringraziamo per aver scelto il Punta Molino Beach Resort & Thermal SPA in occasione delle Vostre recenti vacanze nella nostra benamata Isola d'Ischia e per averci recensito.Siamo molto lieti di sapere che abbiate trascorso una confortevole e piacevole Esperienza tra noi, apprezzando in particolar modo la nostra posizione ,il nostro panorama, le nostre piscine termali, la nostra spiaggia; nonché la disponibilità, la gentilezza e la professionalità del nostro personale.Ci auguriamo di poterVi avere nuovamente nostri graditi Ospiti quanto prima e cogliamo l'occasione per porgerVi i nostri più cordiali saluti.Arrivederci al Punta Molino Ischia!Antonio Buono Direttore
