Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Casa Luz sans Luz
Publié le 10 mai 2023 sur HotelsAprès une journée sans encombre, nous avons subit une panne d'électricité et d'eau pendant une journée. La direction nous à trouvé un nouvel hébergement qui était convenable et nous a décompté une journée de séjour.
Marc
Commentaires de Gestion de l’hôtel
15 mai 2023 par JessCastillo, Gestion de l’hôtel
Thank you for your comments, we are very sorry for the power problems, they do not depend on us. There are guvermental issues with light comparny, but we are always working on improve and on having happy guests!Thank you for choosing us
par un voyageur
A lovely hotel
Publié le 21 avr. 2024 sur HotelsThe casa Lus is a lovely little hotel. We had a beautiful Balcony with lots of chairs and loungers.The room had a fridge and a microwave. There was a lovely area to lay in the sun and watch the ocean . There was a beach club Casa del Mar was located close by where you can order drinks and delicious Mexican food. The staff was very accommodating which made our stay very nice . The sunsets on the beach was spectacular. We highly recommend Casa Lus
par un voyageur
Publié le 8 mars 2024 sur Expedia
Beautiful property and location
Commentaires de Gestion de l’hôtel
12 mars 2024 par Co Host, Gestion de l’hôtel
Dear Nancy, thank you and thank you for your comment, we are very happy that you were happy with your stay at Casa Luz, we hope to welcome you again and with new experiences.Sonia Solanas
par un voyageur de Chatsworth
Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Casa Luz Holbox Team, Gestion de l’hôtel
Dear Michele, thank you so much for choosing us, we are very happy to being part of your experience on Holbox.
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Small room.
par un voyageur
Publié le 13 sept. 2023 sur Expedia
This was our first trip to Holbox, and we weren’t disappointed! Casa Luz is about a 10 minute walk on the beach into town, which was perfect. We enjoyed the quietness and relaxation this property offers as well as the beautiful property. Carla made our stay effortless and she was the perfect host!
Commentaires de Gestion de l’hôtel
13 sept. 2023 par JessCastillo, Gestion de l’hôtel
Jessica thank you so much for your comments, it is really important for us to know the opinion of our guests!It was a plesure having you around!Come back soon!
par un voyageur
Publié le 30 août 2023 sur Expedia
Excelente ubicación a pie de playa, inconvenientes solamente el corte de electricidad desde el mediodía hasta pasada entrada la tarde pero es un problema común en la isla
Commentaires de Gestion de l’hôtel
30 août 2023 par JessCastillo, Gestion de l’hôtel
Alberto agradecemos tus comentarios, fue un placer atenderle y una vez más agradecemos su comprensión!Vuelva pronto!
par un voyageur
Publié le 26 août 2023 sur Expedia
I loved this property and it’s management, Carla contacted before we arrived and guided us from the ferry to the hotel she was very attentive and professional We felt very welcome by the staff everyone with good attitude all the time, The property is beautiful, beach front, looks like a house but each bed room has its own independent entrance. I had the room at the 3th floor with AC , comfortable bed hammock and nice view was totally worth, Because of my experience this is my new vacation spot and probably will be visiting every year from now on.
Again, Thank you Carla for all your help you are awesome.
Commentaires de Gestion de l’hôtel
26 août 2023 par JessCastillo, Gestion de l’hôtel
Miriam thank you so much for your comments, they are really important for us to know our job is making happy guests!!It was a pleasure having you around! Come back soon!
par un voyageur
Publié le 31 mai 2023 sur Expedia
We really enjoyed Casa Luz. Mari was very friendly and helpful, and the property is lovely. The ocean view from the beach is exactly what we wanted, and the island is small enough that everything there is to do is within walking distance. On the other hand, Casa Luz is far enough where the majority of the noise from the clubs isn’t an issue, so it is pretty quiet relative to much of the island. Will definitely return, and if Casa Luz is available, we’ll stay here again!
Commentaires de Gestion de l’hôtel
31 mai 2023 par JessCastillo, Gestion de l’hôtel
John thank you for your review!All our staff is always working on having happy guests!It was a pleasure having you around!Come back soon!
par un voyageur
Publié le 25 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 avr. 2023 par JessCastillo, Gestion de l’hôtel
Carla thank you for your review!It was a pleasure having you with us!Come back soon!
