Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Nos encantó, casa amplia, a unos pasos de la playa, cada cuarto con baño, área de piscina y terraza trasera con asador. Disfrutamos mucho la estancia. Los anfitriones pendientes de si necesitáramos algo.
par un voyageur
Publié le 21 mars 2023 sur Expedia
Awesome location, directly across the street from the beach. No AC in main part of house. AC ran great in all bedrooms. Hot tub was not operational, and there was not toilet seat on one of the toilets. Manager said owner was shipping one from US, but never arrived. No daily housekeeping, refrigerator did not get or stay cold. And taxis we arranged for pick up to leave, never arrived. We were allotted one towel per person, and had to ask to get them changed out. For girls that use towels to dry hair, this was a bit of an inconvenience. Took 24 hours to get fresh towels. I still gave good rating for location and size, but needs some work and upgrades for price in my opinion. Would suggest more towels, broom or cleaning supplies, housekeeping, and traction on steps. Also, keep receipts from payment. we sent paypal for payment, they said it was $400 less than what we were charged. Luckily I had receipt on phone via email.
Commentaires de Gestion de l’hôtel
21 mars 2023 par Juan Jose , Gestion de l’hôtel
Hello!!We really appreciate your comment!! I hope you can visit us in the future so that you can see the improvements in the house, in fact an air conditioner has already been installed in the living room area, and we are remodeling so that you feel more comfortable in the house, due to issues of taxis were arranged on time but did not wait for them!! The subject of the refrigerators was already consulted for the changes, for information on whites it is left per person to one so they were provided with what was necessary and the subject of cleaning they were asked but they always told us no! On the subject of payment, if you want a receipt, you can ask us and it is always based on the exchange rate that is made on the day that it is reserved, since it is not the same as the day of arrival! We hope that in the future you can return... to help you!!Thank you for your visitBest regardsJuan Jose