Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent
Publié le 9 mai 2024 sur HomeAwayGreat stay, had minor issues with the water and bathrooms, that were quickly resolved by Marco. He even offered after fixing the problem to upgrade us to a bigger unit. Great Service, will definitely stay again.
par un voyageur
Construction
Publié le 16 févr. 2024 sur HomeAwayVery nice place you can tell there was a lot of thought put into making this place comfortable. Location was good. BUT. Construction on the building below us. When we got there at 4 PM . Jack hammering for 2 1/2 Hours . It sounded like they were trying to knock down our wall. You woun,t sleep in at this place. 7:55 am hammering started. We understand construction . It would of been nice if we were told about it. Not sure how long it will last looked like a big addition ohh no hot tub
par un voyageur
Publié le 21 janv. 2024 sur Expedia
We loved The White House. The host Marco was amazing. He constantly communicated with us to make sure we had everything we needed and even sent us some lovely desserts for my husband’s 60th birthday. We liked that the property was located in a neighborhood away from the busy north area but still close enough to get to it easily by taxi or golf cart. We rented a golf cart for our whole 3 day stay and we loved the designated golf cart parking at the condo. The property was clean and well stocked. We didn’t cook during our stay but instead enjoyed the local cuisine, but we would have had everything we needed had we chosen to. Our party was 4 adults and we liked having our own bedrooms and bathrooms. We would definitely stay there again. We loved Isla Mujeres and the people. The customer service everywhere we went was excellent. Thank you Marco for helping make our stay so relaxed and enjoyable.
par un voyageur
Great stay!
Publié le 31 déc. 2023 sur HomeAwayThe condo was very clean and we enjoyed our stay. We had minor issues during the first day but Marco quickly fixed them. The condo is a 10 min walk to the Chedraui supermarket and less than that to a pharmacy.
During our stay, we received a carrot cake from the host (very good). No complaints and we will return.
par un voyageur de Hartford, Arkansas
Family Christmas trip
Publié le 15 déc. 2023 sur HomeAwayNice clean property. Very responsive to our needs Great to work with would definitely stay again.
par un voyageur
Very comfortable so close to everything Mega Affordable
Publié le 19 août 2023 sur HomeAwayPics do not do it justice. I am a Marriott girl and beds are Marriott equivalent. Each bedroom has its own bathroom which is so perfect and convenient. Very clean and spacious. Everything is so close by, you can literally walk to stores, tacos, pizzeria...You must rent a go cart to live the Isla experience. We went grocery shopping in our cart to have munchies available. We would go to beach, shop or anywhere, would get to home in a few minutes shower , rest and head out again. Will definitely highly recommend, return and stay here again. Price is incredible too.
par un voyageur
Publié le 12 juill. 2023 sur Expedia
par un voyageur
Isla Mujeres Whitehouse
Publié le 4 mai 2023 sur HomeAwayEnjoyed it. Very kind and accommodating owner.
par un voyageur
Family vacation
Publié le 26 mars 2023 sur HomeAwayThe owner was very helpful. The complimentary breakfast was a nice gesture. The place was very spacious and clean. The food in kitchen has to be put away at all times due to bugs. The place could use more towels since there was not a washer/dryer. No beach towels available. The property is a bit far from center of island. We didn’t see any access to the beach nearby from the property. We drove to the center/downtown of island to access beach. We thought the price was on the expensive side for what it has to offer.
Commentaires de Gestion de l’hôtel
4 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hello Agatha, thank you so much for choosing THE WHITE HOUSE. I'm sorry to hear about your experience with bugs. This season they come out more and more and we would have been happy to clean & eliminate had you informed me during your stay. The beach towels were under the sink. Sorry you did not see those. We work hard to offer tremendous value, amenities and space for the price compared to hotel rooms. I'm always available by phone or VRBO messaging as most VRBO's are for any future stay. Thanks
par un voyageur
White House Mexico
Publié le 15 févr. 2023 sur HomeAwayFantastic property.
Marco and his wife were incredibly helpful.
Would definitely stay here again.
