Ratings based on 912 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Aug. 24, 2024 on Expedia
Beautiful view from the room the area is very safe very close to the ferry station the location is amazing
Comment from Hotel Management
Aug. 25, 2024 by Rocamar Hotel Panoramico Isla Mujeres, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A traveller

Hotel Stay

Posted Aug. 17, 2024 on Hotels
They dont guarantee Wi-Fi in the rooms even though the description says they have it. The room was old and door handle to room looked like it would fall off. The toilet didnt flush correctly we had to fill the garbage can with water to flush. Some of the reception people were nice others not so much.
Comment from Hotel Management
Aug. 17, 2024 by Rocamar Hotel Panoramico Isla Mujeres, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A traveller

Posted Aug. 8, 2024 on Expedia
The view is amazing!!
Comment from Hotel Management
Aug. 8, 2024 by Rocamar Hotel Panoramico Isla Mujeres, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A traveller

Posted Jul. 30, 2024 on Expedia
Rocamar is always a great place to stay. Great staff, clean, safe close to everything.
Comment from Hotel Management
Jul. 31, 2024 by Rocamar Hotel Panoramico Isla Mujeres, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!
5 out of 5
by A traveller

Posted Jul. 29, 2024 on Expedia
Nice hotel at a good price!
Comment from Hotel Management
Jul. 30, 2024 by Rocamar Hotel Panoramico Isla Mujeres, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A traveller

Posted Jul. 29, 2024 on Expedia
I cant emphasize enough how amazing staying at Rocamar was. The staff is extremely kind and amazing, and there are truly 0 complaints. 100000/10!!! There is also a bonus hotel cat.. and dog!!
Comment from Hotel Management
Jul. 30, 2024 by Rocamar Hotel Panoramico Isla Mujeres, Hotel Management
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!
5 out of 5
by A traveller from San Antonio

Posted Jul. 25, 2024 on Expedia
Comment from Hotel Management
Jul. 26, 2024 by Rocamar Hotel Panoramico Isla Mujeres, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A traveller

Posted Jul. 21, 2024 on Expedia
Comment from Hotel Management
Jul. 21, 2024 by Rocamar Hotel Panoramico Isla Mujeres, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!
5 out of 5
by A traveller from Pensacola

Posted Jun. 18, 2024 on Expedia
We love staying at Rocomar for the convenience and the rooms are clean and the staff is friendly.
Comment from Hotel Management
Jun. 21, 2024 by Rocamar Hotel Panoramico Isla Mujeres, Hotel Management
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!
5 out of 5
by A traveller

Posted Jun. 15, 2024
It was very peaceful and quiet
Comment from Hotel Management
Jun. 16, 2024 by Rocamar Hotel Panoramico Isla Mujeres, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!