Ratings based on 88 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Wasn’t sure about the leave key. Couldn’t lock as we put it in the access table in hall. Nobody was
Posted Sep. 18, 2024 on HomeAwayIt was a great relaxing time. The neighborhood was great. We have gotten to know the locals over the years and really love the location of the condo. Thanks for everything!!
Bring extra cash, as the restaurants mostly take cash, especially the Joint one of our favorites. The taxis take card, which helps.
by A traveller
Overall nice place
Posted Sep. 8, 2024 on HomeAwayOverall, I would recommend this place to stay. The views were great, very clean, and the location was excellent. The downstairs area was nice and cool. The worst part, however, was the master bedroom and bathroom area. Despite turning the AC down, it stayed VERY humid up there, and it was too uncomfortable to sleep. We ended up moving to the second bedroom downstairs, which worked just fine. Also the kitchen is minimally stocked, so cooking isn’t as easy as in other places. Lastly, the communication with the property manager was decent, although not always timely. Also, the cell phone numbers we were given could only be dialed from a landline, which became very problematic when we turned our keys in and suddenly realized we needed back in the room for an item. Again, overall not unhappy, but there was room for improvement.
by A traveller
Awesome
Posted Sep. 8, 2024 on HomeAwayHad an amazing time! Will be back for sure! Chimbos beach club at playa Norte was great, go and ask for Roger you will not be disappointed!!
by A traveller
Short but SWEET!
Posted Jul. 16, 2024 on HomeAwayOur stay in this condo was just perfect for our family of four. Location and views are exactly what we wanted for our short stay in isla mujeres. Having a golf cart arranged for our arrival was do nice. We could start exploring the island as soon as we checked in. This condo had everything that we needed for a great vacation in isla mujeres. We highly recommend booking your stay in luxury. We will be back!
by A traveller
Fabulous Place
Posted Jul. 7, 2024 on HomeAwayAbsolutely loved this place and location. We’re coming back this December.
by A traveller
An Amazing Stay
Posted Jul. 3, 2024 on HomeAwayThis was our first stay on the island, and prior to our trip I asked many questions that were all answered quickly and which provided us with all of the information and resources we needed.
A great example of this is that we had heard that tourists all drive golf carts around the island, instead of cars or Uber. I sent the property manager a question about this and I was immediately offered a golf cart rental to be delivered to the house for us when we checked in. The cost for the golf cart was comparable to the other companies, and we discovered throughout the week that we had used the best cart company on the island. Many of our friends had to go pick up their carts, returned them (more than once) for mechanical issues, and had to fill their golf carts with gas as needed. Our company came every other day and filled ours with gas (early in the am before we woke up), and this was included in the price.
Another great example was a ‘leak’ that started in the upstairs bath. I sent the property mgr a text and someone was there within 30 mins to inspect it. The air conditioner had condensation on it, and they cleaned it up and stopped the drip immediately. Amazing property management!
The house itself was very clean when we checked in, and had everything we needed in the kitchen, baths, laundry and closets to enjoy our stay.
As far as the location, it is ideal for getting away from the crowds at the north end of the island, and still close to great restaurants and parks.
by A traveller
Great condo, great location
Posted Jun. 28, 2024 on HomeAwayWe were so impressed with this condo. It's located in a great location on the island. We were away from the busy area but still close to restaurants, beach clubs, and amenities. It has three balconies with stunning views! The manager was very helpful making recommendations for our stay. If you want a stunning condo near the island's south end, this is a terrific choice.
by A traveller
Mexican Paradise
Posted Jun. 23, 2024 on HomeAwayCan’t say enough great things about this property. Fantastic views, very clean, awesome service from Delia and Cesar. The beach clubs, restaurants, and Punta Sur within walking distance make this the perfect spot. We absolutely loved everything about Isla Mujeres and can’t wait to come back.
by A traveller
First Time
Posted May 22, 2024 on HomeAwayMy husband and I have visited Isla Mujeres numerous times as day trips. This was our first time staying on the island. I must say I won’t do it any other way. This condo exceeded all of our expectations. The host was super nice, quick to respond, and helped us with all of our needs. They provided us with 5 gallon jugs of water (big deal to us in Mexico) and refilled quickly upon request. I feel the location was perfect for us. We rented scooters for the weekend so traveling outside of town to a quieter area was nice. There are some fun bars/restaurants near by. The photos do not do justice for the beauty of this condo. I loved sitting on the balcony or in the pool looking out at the ocean. My crew will definitely stay here again.
by A traveller
What a view!!
Posted May 8, 2024 on HomeAwayWe stayed in penthouse unit 10 and we couldn’t have chosen a better place. It was clean, well layed out, had everything we needed and three balconies that had unbelievable views of the bay over to Cancun. It is on the south end of the island so much quieter but a little bit of a drive if you are spending a lot of time back and forth into town or north beach. We did a day at castillo garafon, which is the snorkeling park just behind the building. It is about $11 per person but a nice place to hang and good snorkeling for fish, but does close at 5pm. Unfortunately we were not able to use the pool as it was closed for an unexpected reconstruction, but it would have made the stay even better to come back and relax in the pool after a day on the beach. Delia, our host notified us of this issue and was very accommodating and was responsive and friendly to work with. Caesar was there to check us in and was very friendly. Overall, we would definitely stay here again. It is quiet and if you like to relax on the balcony and breath in the beauty of isla this is the place to be. The only downside is that there are quite a few steps to get to the unit as well as 3 floors inside. So if steps don’t bother you it’s a good quad workout.
