Note fondée sur 60 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 juin 2024 sur Expedia
So Expedia says they have airport shuttle . Wrong. We were on our own arriving late at night, with the absence of marked cabs, at the mercy of any individual with a set of car keys. First time in Pakistan, and intimidating. But what was worse wan the NON RESPONSIVENESS of the hotel to answer our inquiries and correspondence . Inexcusable . When I send a message I expect a response. Got none .
par un voyageur
Publié le 12 mai 2024 sur Expedia
The only thing border me is the smell of the toilet very strong. It need to be fix.
Commentaires de Gestion de l’hôtel
13 mai 2024 par Awais Amjad (Front Office Manager), Gestion de l’hôtel
Dear Oai,Warm Greetings from Best Western Premier Islamabad!We really appreciate your feedback and would sincerely like to apologize for any inconvenience that was caused to you during your stay with us.The feedback provided by you has indeed received our comprehensive attention. Providing the highest level of hospitality is our number one priority. Surely we will look after your concerns and definitely will take action in the areas which require improvement.Please trust that the voice of our guest is highly important to us and it will help us to continue our tradition of focusing on what really matters most to our guests.We would love to welcome you back to our hotel, which will be an opportunity for us to look after you.Thanking You. Regards,
par un voyageur
Publié le 21 mars 2024 sur Expedia
Amazing staff beautiful hotel enjoyed my stay gorgeous rooms and tasty food above and beyond my expectations will definitely go back thank you
Commentaires de Gestion de l’hôtel
5 mai 2024 par Assistant Front Office Manager, Gestion de l’hôtel
Dear Mr. Zameer,Warm Greetings from Best Western Premier Islamabad!On behalf of the entire hotel team, I want to thank you for sharing your review.It is always encouraging to hear a positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with relevant team members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 11 janv. 2024 sur Expedia
Amazing place would def stay again
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Assistant Front Office Manager, Gestion de l’hôtel
Dear Mr. Usman,Warm Greetings from Best Western Premier Islamabad!On behalf of the entire hotel team, I want to thank you for sharing your review.It is always encouraging to hear a positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with relevant team members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 15 déc. 2023 sur Expedia
par un voyageur
Publié le 8 déc. 2023 sur Expedia
The bathroom had faulty mirror light . Executive room does not look like executive in size. Small as compared to amoumt you pay.
par un voyageur
Publié le 26 nov. 2023 sur Expedia
Hotel staff was great. The food was amazing.
Rest rooms didnt have hot water and room thermostat wasnt working. So it was a bit cold inside the room.
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Assistant Front Office Manager, Gestion de l’hôtel
Dear Mr. Ahmed,Warm Greetings from Best Western Premier Islamabad!Thank you for taking the time to share your thoughts on the concerns you have. I appreciate you bringing it to our attention. I will share your message with the relevant leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
par un voyageur
Nice Hotel in Islamabad
Publié le 31 oct. 2023 sur HotelsConveniently located in a clean neighborhood with excellent service.
Food quality was good but repeatedly the same everyday.
Commentaires de Gestion de l’hôtel
10 nov. 2023 par Assistant Front Office Manager, Gestion de l’hôtel
Dear Mr. Babar,Warm Greetings from Best Western Premier Islamabad!On behalf of the entire hotel team, I want to thank you for sharing your review.It is always encouraging to hear a positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with relevant team members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 12 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 oct. 2023 par Moiz Haider, Gestion de l’hôtel
Dear Mr. Ahmad,Warm Greetings from Best Western Premier Islamabad!On behalf of the entire hotel team, I want to thank you for sharing your review.It is always encouraging to hear a positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with relevant team members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 24 sept. 2023 sur Expedia
Hotel was clean and tidy staff was not friendly, staff gave a lot of wrong information at particular time during the stay.
Commentaires de Gestion de l’hôtel
1 oct. 2023 par Assistant Front Office Manager, Gestion de l’hôtel
Dear Mr. Muhammad,Warm Greetings from Best Western Premier Islamabad!Thank you for taking the time to share your thoughts on the concerns you have. I appreciate you bringing it to our attention. I will share your message with the relevant leadership team and we'll certainly look at these points for possible training and service quality improvement.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
