Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
4,0 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 avr. 2024 sur Hotels
It was the worst experience of my life, booked this hotel on hotels.com and paid in full, upon arrival they told us we don’t even have the reservation there and hotels.com didn’t even pay them, worst customer service from hotels.com and from hotel management avoid this place and i am never booking through hotels.com, i had to find different hotel in the middle of night
par un voyageur de Atlanta
Publié le 27 févr. 2024 sur Expedia
Freezing, no other guests there, they did not know about our booking and all lights and heat was off. Temperature was just above freezing. I then had to call Expedia myself at checkout and spend half hour on phone to see why they didn’t receive confirmation or payments despite them seeing the confirmation and proof. Might be fine for locals but terrible experience for international travelers
par un voyageur
Great locaation, friendly staff
Publié le 28 nov. 2021 sur HotelsGreat location, right behind PC Bhurban.
Awesome views and friendly staff, they made sure we were comfortable.
My mother was not able to climb stairs to the presidential suite, so they upgraded us to royal suites.
Commentaires de Gestion de l’hôtel
30 nov. 2021 par M. Salman Khan, Gestion de l’hôtel
Dear Valued Guest,
Thank you very much for choosing Holiday Grand Resort Bhurban,
we appreciate your positive reviews about our property and staff.
Hope to see you again in future.
Thanks and Best Regards
M.Salman Khan
General Manager
par un voyageur
Publié le 22 nov. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
24 nov. 2021 par M. Salman Khan, Gestion de l’hôtel
Dear Mr. Faisal,
Thank you very much for choosing Holiday Grand Resort Bhurban. We appreciate that you posted your reviews and rate our property 10/10.
Our Team strive hard to make our Guest stay comfortable and memorable.
Hope to see you again in future.
Thanks and Best Regards
M.Salman Khan
General Manager
par un voyageur
Quality of service is amazing..
Publié le 22 août 2019 sur HotelsIt was very good and comfortable place to stay, staff is very professional and respectful. Good food. Love the views. Will come next time. Hope so... fingers crossed. Inshallah with my family...
