Avis The Gathering Place - Island Park Idaho

Thank You again! You guys are amazing

Thank you so much! You guys are awesome.

This review is truly retaliatory and fraudulent and the guest was nicer in person then online. This guest and her family (except one elderly man) did noting but tell me and husband how much they loved the place when they were there. Unfortunately, our cleaners found that the billiards room had dry wall all over the pool table and floor. Upon inspection the billiards room had several pool cue holes spread all over throughout in the ceiling and about 3000 chalk marks. (before their arrival there were 2 small holes in ceiling). Prior to the guests arrival, I called and let her know I would be cleaning the hot tub probably when they got there. I went there shortly after they were arriving (because of many back to back check ins) to find not only the over the max occupancy in our home but that they had not just one RV but at least 3 RVs. I did tell them when booking they can bring an RV but we do not have water and power for them. She agreed. So when I went to greet them and switch hot tub filters, I was treated rudely by the guests' son in law who wanted to hook up his trailer to the well (opposite of the filter). I also noticed three electrical extension cords drug from my home at least 100 feet to their RVs. I reminded them that we couldn’t have that (because of amperage in the forest). I also noticed at least 2 small dogs they had running around my home. That night at 10pm they messaged us with power issues (too much amps again with the home overloaded) and we told them to flip the breaker and where it is - they couldn’t find it and agreed to have my husband go in the morning as everything else was fine. He did and flipped it for them. While he was there he noticed 4 (unsupervised) boys in the billiards room with a broken/bent pool cue and told them to please be more careful. Everyone said they had a great time, apologized about the breaker and he left. Upon check out the cleaners found the holes in the ceiling and drywall all over. We got a bid and it is over $1200 to repair our ceiling. When we spoke to the guests they said if we didn’t return the deposit ($750 not even the entire amount of damage) they would give us a bad review and say they found feces on the bed). We told them we were confident that they were threatening us and there was no way anyone who found POOP on a bed would just keep that quiet at any rental (if it was true it was their OWN UNAPPROVED dogs - and that is why they didn’t say anything). There is nothing wrong with the windows, the guest is just searching for reasons to make her 5 star rental her grandkids damaged into a 1 star. She mentions towels were hard to find… they are not.. they are displayed for all to use but yea we didn’t have 50 towels for each and everyone in her group. our occupancy is only 28. You will be hard pressed to find AC in Island Park. We have cool mornings and evenings so a window and fan create a beautiful breeze. So with written threats and a verbal threat, please know this 1 star review is false would have been 5 stars if we didn’t have them responsible for their damage and is just a situation where adults were hanging out and NOT watching their kids and not wanting to pay for the damage of that neglect. If you are reading this review, please feel free to contact me with any questions.

Julie - thank you for being such awesome guests! It was just a pleasure getting to meet you all! :) I hope to see you all again! <3

Hey Scott! Thank you so much for visiting! You guys are welcome back anytime! :)

Thank you so much! We appreciate you guys.

Thank You for choosing our place. Come back anytime.