Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Short stay in a beautiful location
Publié le 27 juill. 2024 sur HomeAwayThe property has been beautifully renovated. The rooms are large and well laid out. The property was clean and contained everything we needed. The location is peacful and relaxing. We had an enjoyable and relaxing stay.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thanks so smuch for this lovely review
Perfect guests and welcome you back
Thanks Sarah
par un voyageur
Our stay fell through.
Publié le 28 juin 2024 sur HomeAwayAfter correspondence with the host on the Thursday we arrived on the island just after 4pm Saturday, I contacted the host about how to get in to the property. Soon after she txt saying our stay had been cancelled. I hadn’t received an email or refund or anything. As we were only staying 2 nights on the island and we had my 3 year old neice with us we had to start phoning around the tiny island for accommodation. I spoke to the host over the phone and it turns out she doesn’t have a licence for renting out her property so really shouldn’t have been advertising it in the first place. After speaking with her I received an email cancelling the stay, an hour after the check in time and I was refunded 2 days later. I really hope this doesn’t happen to anyone else, the property is on a tiny island with few other options for accommodation.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par VrboOwner, Gestion de l’hôtel
Sharon
I am so sorry about this, however you booked on the day of arrival and I contacted you straight away to say that there was an error and the system should not allow you to book.
I contacted vrbo straight away and they apologized and said they would handle this. They refunded you also straight away.
Out of caring and because I know the local accommodation I did not just leave it to Vbro to sort out but I personally contacted you by telephone immediately and said that I had a lovely alternative only 2 mins away from the farm. I arranged for you to book directly and you seemed very happy.
We have a excellant reputation of treating all visitors with the very best care.