Note fondée sur 41 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 mai 2024 sur Expedia
The hotel is situated right next door to the abbey, and the whole island is walkable from there. The hotel has a beautiful food garden that is at least a few acres, and guests are free to walk in the organic garden, I found this very peaceful. Staff were all very helpful, picked up my bags at the ferry, which was welcome. The hotel is very comfortable with large lounge areas, which led to lots of interaction with other guests, adding to the pleasure.
par un voyageur
Cannot recommend
Publié le 12 avr. 2024 sur HotelsDue to other reviews, I had high hopes in booking this hotel. Sadly, I absolutely cannot recommend this hotel. Due to a storm, ferries to the island were canceled so we were unable to arrive on our initial check-in day. I called the hotel to see what could be done about our 3 nt reservation. The front desk manager said the booking platform had a strict no cancelation policy. Yet, when I called the booking platform, the rep said the decision was fully the hotel's to make. The next day, there was a very short window where we were able to get to Iona for just a few hours (return ferries were predicted to be canceled the next day as well- and sure enough, they were). I went to the hotel to see if I could talk to someone in person. The front desk manager was so rude and patronizing when I explained the situation- and referred me back to the cancelation policy he said was listed on the hotel's website. There is NO cancelation policy listed on the hotel's website. And the cancelation information on the booking platform states that a refund is possible in case of cancelation. Dishonesty is NOT great customer service!
In addition, the hotel manager stated that ferries are often canceled- if this is the case, why is there no information for guests regarding what to do in this case??? Room rates for this hotel are really high. Not only did we lose what we pre-paid for the hotel- we had to pay for another hotel off island. Potential guests be warned!!
par un voyageur
Definitely Stay At St Columba Hotel in Iona
Publié le 14 oct. 2023 sur HotelsWonderful staff, especially front desk.
par un voyageur
Publié le 7 sept. 2023 sur Expedia
The hotel fulfilled our expectations. The staff were excellent, friendly and helpful. There was a relaxed atmosphere which suits the island environment. Will go back.
par un voyageur
Publié le 5 sept. 2023 sur Expedia
I loved staying here. Everything was splendid. Staff was lovely. Food was excellent...wish I could live there forever.
par un voyageur
Publié le 25 juill. 2023 sur Expedia
par un voyageur
Publié le 24 mai 2023 sur Expedia
Incredible location on the Isle of Iona near St. Oran's Chapel, the Abbey, and the Nunnery ruins. Amazing sea views from my window. Staff were unfailingly kind, warm and helpful. A full breakfast in a beautiful room off the main dining room was included, by far the most substantial and varied breakfast of my trip. There were a few glitches with the room, for example; the only light in the bathroom was attached to a noisy fan, impeding my ability to take a peaceful bath. Glitches were not bothersome enough to mar my overall enchanting stay.
par un voyageur
Publié le 17 mai 2023 sur Expedia
Alarm went off before 6am was quite annoying especially as it was a technical fault. Food sounded better than it was, we had a family room which was small for 3. There was nice lounge and beautiful views.
par un voyageur
Publié le 23 avr. 2023 sur Expedia
Absolutely wonderful stay - beautiful hotel - location out of this world. Staff so friendly - nothing too much trouble - food excellent. Can’t wait to come back!
par un voyageur
Publié le 17 avr. 2023 sur Hotels
