Note fondée sur 169 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 juill. 2023 sur Hotels
par un voyageur de Genas
Publié le 15 août 2020 sur Expedia
Joli hôtel où nous avons logés 1 nuit pendant notre séjour sur l’île de Skye.
Nous avions 1 grande chambre sur 2 niveaux pour 4 personnes. Les lits sont confortables, propre, calme.
Un parking devant l’hôtel, l’hôtel a également un restaurant où nous avons très bien dîné.
Bon petit-déjeuner. Très satisfait de notre séjour.
par un voyageur
Publié le 16 sept. 2019 sur Expedia
par un voyageur
prix demandé pas à la hauteur du service de l’hot
Publié le 11 avr. 2019 sur HotelsService et cuisine pas du tout a la hauteur.
Par example “roast” lamb s’est transformé en « boiled » l’ambiance et dur comme du bois,
L’arriere de l’hotel (Après ouverture des portes d’urgence) est une véritable décharge, tout y est jeté en vrac. Télévision dans la chambre ne marche pas.
Le lit des enfants n’etait pas fait en arrivant.
Le prix demandé n’est pas à la hauteur du service de l’etablissement.
par un voyageur
Joli hotel idéalement situé
Publié le 17 mars 2019 sur HotelsChambre très grande et propre.
La situation géographique est très bien pour visiter cette belle Ile de Skye.
Le personnel est sympathique.
Le petit déjeuner est très bon avec des mets locaux.
Un pub dans le bâtiment permet de diner, de boire des bières locales et de passer un bon moment.
Le seul bémol est que nous étions hors saison et que cela s'est ressenti sur la qualité du service qui était correct mais qui aurait pu être mieux.
par un voyageur
Publié le 30 juin 2024 sur Expedia
We had a wonderful stay. It was quiet and very clean.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Author, Gestion de l’hôtel
Dear Laura Magee, Thank you for taking the time to complete the survey about your stay at The Broadford Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. Thank you for your review, we are delighted to hear you enjoyed your stay with us so much and we will make sure our operations team are made aware of your review.We hope to see you at The Broadford Hotel again soon!
Kind regards, The Broadford Hotel
par un voyageur
Publié le 23 juin 2024 sur Wotif
Fabulous Hotel. Excellent restaurant & bar. Great rooms. Just a little noisy if you over the bar.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Author, Gestion de l’hôtel
Dear Melita Gray,
Thank you for taking the time to complete the survey about your stay at The Broadford Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.
We are delighted to hear you had such a wonderful stay. We think the location and staff are pretty special too. We will make sure our superb operations team are made aware of your lovely comments.
We hope to see you at The Broadford Hotel again soon and please call beforehand and where possible we will make sure you are not over the bar.
Kind regards, The Broadford Hotel
par un voyageur
Not worth the money they charge.
Publié le 19 juin 2024 sur HotelsPretty disappointed with my stay in all honesty. For £300 per night, I would expect a hell of a lot more. No breakfast was included. There was no hairdryer in the room. Paint was flaking off the woodwork. Loose tiles on the bathroom floor. Loud music from bar area until after 10:30pm. I could hear people from other rooms constantly stomping around, banging doors etc. An absolute rip off charging obscene amounts of money.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Author, Gestion de l’hôtel
Dear Christopher Filip,
Thank you for taking the time to complete the survey about your stay at The Broadford Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.
I am both saddened and disappointed that we failed to meet your expectations on this occasion with us and please accept our sincerest apologies. Please be rest assured that your comments have been passed on to our hotel operations management team to make sure this is highlighted to the team for improvement.
Kind regards, The Broadford Hotel
par un voyageur
Great stay!
Publié le 18 juin 2024 sur HotelsClean and comfortable with excellent customer service. Seems recently updated.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Author, Gestion de l’hôtel
Dear Leeann Barreda,
Thank you for taking the time to complete the survey about your stay at The Broadford Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are delighted to hear you had such a wonderful stay. We think the location and staff are pretty special too. We will make sure our superb operations team are made aware of your lovely comments.
We hope to see you at The Broadford Hotel again soon! Kind regards, The Broadford Hotel
par un voyageur
Beautiful View.
Publié le 15 juin 2024 sur HotelsCheck-in was atrocious! Waited 10 minutes at unattended desk, a passing barman then processed our check-in, demanding £279 payment for our room upfront before he would issue our room key. There was no room service available, I returned to reception to enquire about room service only to find my previously filled out personal details form lying in open view on the reception counter for all to see (my data protection was non-existent). Restaurant service was undertaken by the Receptionist/Barman, I waited 10 minutes for service and decided to leave after being ignored by waiting staff. I eventually enjoyed my dinner at the pizza joint round the corner from hotel.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Broadford Hotel , Gestion de l’hôtel
I am both saddened and disappointed that we failed to meet our expectations on service on this occasion and please accept our sincerest apologies. Please be rest assured that your comments have been passed on to our operations management team to make sure this is highlighted to the team for improvement. We have new associates joining the team so after training we are hopeful to increase our service levels. Thank you again we cannot improve without feedback and we hope you visit in the future to see that we have done exceed in doing this.
