Note fondée sur 56 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
100 % des clients le recommandent
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 28 nov. 2022 sur Expedia
Personnel au top. Chambre très correcte,mais la Clim très bruyante. Belle vue.
Commentaires de Gestion de l’hôtel
30 nov. 2022 par Ahmed IBRAHIM General Manager, Gestion de l’hôtel
Monsieur Samer,Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Ismailia Forsan Island Hotel.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments lesmeilleursAhmed IBRAHIMDirecteur Général
5 sur 5
par un voyageur

Excellent

Publié le 4 mai 2021 sur Hotels
Commentaires de Gestion de l’hôtel
11 mai 2021 par Sincerely, Galal ROUCHDI General Manage, Gestion de l’hôtel
Dear Mr Tarek We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
3 sur 5
par un voyageur

Publié le 25 août 2019 sur Expedia
It should be renovated externally and internally at least all room carpets should be changed and hotel lobby and front desk is a disaster
Commentaires de Gestion de l’hôtel
8 oct. 2019 par Galal Rouchdi General Manager, Gestion de l’hôtel
Dear Mr. Anonymous Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance
4 sur 5
par un voyageur

Publié le 10 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juin 2024 par Ali ABDALLAH, Gestion de l’hôtel
Dear Dr Mohamed , We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely ,Ali ABDALLAH General Manager
5 sur 5
par un voyageur de baltimore

Publié le 20 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juin 2024 par Ali ABDALLAH, Gestion de l’hôtel
Dear Mr. ASHRAF , We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Ali ABDALLAH General Manager
5 sur 5
par un voyageur de baltimore

Publié le 20 mai 2024 sur Expedia
People there are amazing, the views are so beautiful The staff’ there are so friendly so helpful, I love it and I will be back again for sure
Commentaires de Gestion de l’hôtel
9 juin 2024 par Ali ABDALLAH, Gestion de l’hôtel
Dear Mr. ASHRAF , We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Ali ABDALLAH General Manager
5 sur 5
par un voyageur

Publié le 17 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2023 par Ali ABDALLAH, Gestion de l’hôtel
Dear Mr. Saud , We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Ali ABDALLAH General Manager
5 sur 5
par un voyageur

A Gem in Ismailia

Publié le 6 oct. 2023 sur Hotels
What a great location and wonderful service. I believe my room was freshly renovated as everything seemed brand new. I did extensive walk throughout the area, which was very clean, tons of football (soccer) going on, and lots to see.
Commentaires de Gestion de l’hôtel
10 oct. 2023 par Ali ABDALLAH, Gestion de l’hôtel
Dear Mr. Micheal, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General Manager
1 sur 5
par un voyageur

Publié le 23 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Ali ABDALLAH, Gestion de l’hôtel
Dear our valuable guest,Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please share us your concerns on guestrelations.ismailia@accor.comWe appreciate your rating, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ali ABDALLAHGeneral Manager
3 sur 5
par un voyageur

Publié le 16 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Ali ABDALLAH, Gestion de l’hôtel
Dear Mr. Ehab,Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please share us your concerns on guestrelations.ismailia@accor.comWe appreciate your rating, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ali ABDALLAHGeneral Manager
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