Note fondée sur 941 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Guest Experience Director Begüm Girgin, Gestion de l’hôtel
Dear Ms. Yasmine,It's our pleasure to welcome you as our guest at Crowne Plaza Istanbul Florya and on behalf of all the team members of our hotel, I would like to thank you very much for sharing your review. We are delighted to learn that we managed to reach your expectations. All team members of our hotel totally focus on guest needs and try to ensure that they are having a pleasant stay at our property. Once more thank you very much for preferring our hotel and we are looking forward to welcoming you again soon.Kind Regards ,
par un voyageur
Hotel excellent
Publié le 16 juill. 2024 sur HotelsTrès bel hotel, moderne, propre, insonorisé/climatisé, vue mer. Juste à côté d'un centre commercial + aquarium et de l'ancien aéroport d'Istanbul, transformé en aéroport privé/d'affaires (jets privés à l'atterrissage mais sans nuisance réelle). Très belle piscine. Wifi gratuit performant dans tout l'hotel. De nombreuses possibilités de restaurants du côté du centre commercial. Plage publique un peu plus loin, accessible par le bord de mer, beaucoup de monde le weekend et pas très propre (plage, eau). Restaurant de l'hotel en rooftop, avec jolie vue mer. Petit déjeuner très fourni, bonne qualité des produits, un peu encombré aux heures de pointe. Hotel situé à 45 minutes de l'aéroport d'Istanbul en taxi + facile d'accès vers le centre d'Istanbul en taxi. Un très très bon séjour.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Guest Experience Director - Begum Girgin, Gestion de l’hôtel
Dear Mr. Marc,Merci for choosing to stay with us and for taking the time to share your comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. We are so glad to hear your stay was great.Once again thank you for your visit and we look forward to welcome you soon. Sincerely,
par un voyageur
Publié le 19 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mai 2024 par Guest Experience Director - Begum Girgin, Gestion de l’hôtel
Dear Sonia,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,Begüm GirginGuest Experience Director
par un voyageur
Publié le 25 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 déc. 2023 par Guest Experience Director - Begum Girgin, Gestion de l’hôtel
Değerli Misafirimiz Yıldız,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım.Saygılarımla,Begüm GirginMisafir İlişkileri Müdürü
par un voyageur
Publié le 14 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 déc. 2023 par Guest Experience Director - Begum Girgin, Gestion de l’hôtel
Dear Hanane,Many thanks for choosing to stay at Crowne Plaza İstanbul Florya as well as sharing your review with us. Guest happiness is very important for us and with this point of view, we try to supply the best service to our esteemed guests. Once again thank you for being our guest and definitely we are looking forward to welcoming you to our hotel again soon. Sincerely yoursBegüm GirginGuest Experience Director
par un voyageur
Publié le 27 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Guest Experience Director - Begum Girgin, Gestion de l’hôtel
Dear Valerie,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director
par un voyageur
Avis mitigé, pour ma part je ne le referai pas
Publié le 4 oct. 2023 sur HotelsJ’avais choisi cet hôtel pour profiter de la piscine mais la météo ne l’a pas vraiment permis et il est tellement loin du centre de la ville d’Istanbul (dans un quartier totalement excentré, à côté d’un centre commercial) qu’il était difficile de s’organiser pour profiter à la fois de la ville et de l’hôtel. Le point positif est le petit-déjeuner qui est excellent (énorme choix et très qualitatif avec des saveurs locales); par contre à 10h30 pile poil ils débarassent tout donc pour les vacances ça n’est pas l’idéal !
Le lit est très confortable mais globalement on voit la vétusteté des équipements et des salles de bain en particulier.
Les verres et cuillères de la chambre ne sont pas remplacés lorsque vous les utilisés.
Une télécommande qui ne marche pas, et donc une tv qui reste allumée la nuit ! Le remplacement ne se fait qu’après le 2ème jour !
Le personnel de la réception, et plus particulièrement les doorman et guest relation manager, est très serviable.
Commentaires de Gestion de l’hôtel
6 oct. 2023 par Guest Experience Director - Begum Girgin, Gestion de l’hôtel
Dear Guest,It's our pleasure to welcome you as our guest at Crowne Plaza Istanbul Florya and on behalf of all the team members of our hotel, I would like to thank you very much for sharing your review. We are delighted to learn that you were pleased with our friendly staff and good restaurants. Concerning your remarks I would kindly like to inform you that Old City has 20km away, while downtown has 23km away and it only takes 20mins from the hotel and we have already shared your comment with the related department and taken the necessary notes. Once more thank you for being our guest and helping to us for our improvement. Looking forward to welcoming you back soon to your "home" in Istanbul I remain. Sincerely yours, Begüm Girgin Guest Experience Director
par un voyageur
Publié le 9 sept. 2022 sur Expedia
This hotel was amazing, we went and had an great experience. The staff was immaculate, the manager of the restaurant and all the waiting staff were incredible. Always ensuring that we had a good meal and we became very comfortable staying in the hotel!! I am definitely coming again.
Commentaires de Gestion de l’hôtel
10 sept. 2022 par Guest Relations Manager - Begum Girgin, Gestion de l’hôtel
Dear Oxana, It was a great opportunity for us to welcome you at Crowne Plaza İstanbul Florya and I would like to thank you very much on behalf of the whole team members as well as our management for preferring our hotel. Your comments about our attentive and dedicative staff are highly appreciated. Guest pleasure is the most important point for our management. It will be always a great honor for us to welcome you at our hotel in the future. Sincerely Yours, Begüm Girgin Guest Relations Manager
par un voyageur
Publié le 11 avr. 2022 sur Expedia
Endroit super sympa vue sur mer
Commentaires de Gestion de l’hôtel
11 avr. 2022 par Guest Relations Manager - Begum Girgin, Gestion de l’hôtel
Dear Choukri,
Thank you very much for taking time to comment about your recent stay. I'm so pleased to hear that you enjoyed the great sea view. We are looking forward to welcoming you to our hotel soon again.
Kind Regards,
Begüm Girgin
Guest Relations Manager
par un voyageur
Séjour bien être
Publié le 13 mars 2022 sur HotelsSejour bien etre entre amis ... super hotel , chambre spacieuse, bonne literie, ainsi que l'environnement autour , face à la mer. Accès direct par l'hotel .
Petit déjeuner variés et beaucoup de choix il y en a pour tous les goûts... personnel agréables et accueillants . Le spa est propre nettoyé régulièrement. Vraiment contents de notre choix . Je recommande cet hôtel sans hésitation.
Commentaires de Gestion de l’hôtel
19 mars 2022 par Guest Relations Manager - Begum Girgin, Gestion de l’hôtel
Dear Marie,
Thank you for choosing Crowne Plaza İstanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel. I am very happy to read your kind compliments in regards to the fine services of our team members. We always take the pride in excellent guest service and your kind words will surely motivate our entire team further to achieve this mission.
Also,special thanks for mentioning our spacious rooms, amazing breakfast and clean spa.
Once again, thank you for your valuable feedback and definitely looking forward to welcome you at our hotel in the future.
Kind Regards,
Begüm Girgin
Guest Relations Manager
