Note fondée sur 875 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2024 sur Hotels
Pour un hilton très décevant, tous d’abord la clim impossible de le régler depuis votre chambre OUI OUI ce n’est pas une blague il faut appeler le standart et c’est eux qui allume et éteint la clim oui nous sommez bien en 2024, cela est une première vu le nombre d’hôtel que je fais dans l’année
Sinon hôtel bien situé ET RIEN D’AUTRE
Commentaires de Gestion de l’hôtel
20 août 2024 par DoubleTree by Hilton İstanbul Moda, Gestion de l’hôtel
Dear Valuable Guest, Thank you for being our guest and sharing your stay with us. First of all, please accept our sincerest apologies for the fact that our service did not meet your expectations. I would like to state that we will carefully evaluate your feedback and identify the areas that need improvement and bring them to the level of your expectations. I would like to state that we have shared your feedback with the relevant department officials in order to prevent such situations in the future. For your comments, we hope to welcome you back to our hotel in the future. Best regards,
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par DoubleTree by Hilton İstanbul Moda, Gestion de l’hôtel
Dear Valuable Guest, Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel again soon. Best regards,
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Super hôtel , très bien situé, chambre très bien agencée et très propre , personnel a l'écoute , je recommande pour un séjour a Istanbul
Commentaires de Gestion de l’hôtel
27 févr. 2024 par DoubleTree by Hilton İstanbul Moda, Gestion de l’hôtel
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent
par un voyageur
Tres bien
Publié le 14 sept. 2023 sur HotelsMon séjour était bien la vue de ma chambre est super
Le Sevice de chambre est facture 10% de plus l’hôtel
Le dîner est bon au roof top .
Commentaires de Gestion de l’hôtel
16 sept. 2023 par Özgür Amazon – Guest Relations Manager, Gestion de l’hôtel
Dear Valuable Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the DoubleTree by Hilton Moda. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. (%10 extra charge was service charge for room service and writen on the menu). Once again, we appreciate you taking the time to share your feedback and staying with us. Sincerely,Özgür Amazon – Guest Relations Manager
par un voyageur
Perfect place !
Publié le 3 sept. 2023 sur HotelsFantastic stay, perfect room, awesome breakfast, super nice people working there. It was just perfect !
I don't mention here the perfect location and a super nice view over all Istanbul !
Commentaires de Gestion de l’hôtel
4 sept. 2023 par Özgür Amazon – Guest Relations Manager, Gestion de l’hôtel
Dear Valuable Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the DoubleTree by Hilton Moda. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us. Sincerely,Özgür Amazon – Guest Relations Manager
par un voyageur
Publié le 11 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2023 par Özgür Amazon – Guest Relations Manager, Gestion de l’hôtel
Dear Valuable Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the DoubleTree by Hilton Moda. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us. Sincerely,Özgür Amazon – Guest Relations Manager
par un voyageur
Publié le 10 janv. 2023 sur Hotels
ce n'est pas la 1ère fois. toujours très satisfait.
Commentaires de Gestion de l’hôtel
11 janv. 2023 par Özgür Amazon – Guest Relations Manager, Gestion de l’hôtel
Değerli Misafirimiz, DoubleTree by Hilton Moda 'daki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim. Geri bildiriminiz, bize verdiğimiz hizmetin gurunu yaşatıyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.Saygılarımla, Özgür Amazon – Misafir İlişkileri Müdürü
par un voyageur
En direct du Bosphore sur la rive asiatique
Publié le 30 déc. 2022 sur HotelsSuperbe chambre avec vue sur le bosphore au pied d'un quartier très anime ( bars , restos, commerces). Chambre grande et impeccable. Sauna et piscine très agréable. A 2 pas du métro ou du bateau
Commentaires de Gestion de l’hôtel
2 janv. 2023 par Özgür Amazon – Guest Relations Manager, Gestion de l’hôtel
Dear Valuable Guest, Thank you for being our guest and sharing your stay with us. First and foremost, please accept our sincere apologies because our service did not meet your expectations. We strive to provide outstanding service and we regret that we fell short during your visit. You can be sure that we will make the necessary warnings to the relevant department about room cleaning. I would like to consider your feedback carefully and state that we will determine the areas to be improved and carry it to the level of your expectation. We hope you will consider staying with us again so we can provide you an amazing experience. Sincerely,Özgür Amazon – Guest Relations Manager
par un voyageur
Publié le 21 sept. 2022 sur Expedia
Idéalement placé, literie très confortable mais chambre un peu petite pour un 5 étoiles, personnels de chambres etourdies, plusieurs fois sans serviette 😬,
Commentaires de Gestion de l’hôtel
21 sept. 2022 par Özgür Amazon - Guest Relations Manager, Gestion de l’hôtel
Değerli Misafirimiz,DoubleTree by Hilton Moda 'daki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim. Geri bildiriminiz, bize verdiğimiz hizmetin gurunu yaşatıyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.Saygılarımla,Özgür Amazon – Guest Relations Manager
par un voyageur
Publié le 19 août 2022 sur Expedia
C'est un hôtel bien situé. Sinon il y a tromperie sur le standing de l'hôtel. C'est siglé Hilton avec les prix d'un Hilton mais ce n'est pas au niveau d'un Hilton. Finitions des chambres approximatives, ménage pas tous les jours, établissement mal entretenu qui vieillit mal, j'ai croisé et entendu pas mal de clients mécontents lors de mon séjour. Donc non ce n'est pas un mauvais hôtel mais il est trop cher par rapport à ce qui est vendu. J'ajoute que la piscine du rooftop n'est pas du tout comme sur les photos , elle est petite et en plus elle était en mauvais état. Sinon gros point positif pour la localisation dans un bon quartier hors des touristes. Mais c'est trop cher pour ce que c'est
Commentaires de Gestion de l’hôtel
20 août 2022 par Özgür Amazon - Guest Relations Manager, Gestion de l’hôtel
Dear Valuable Guest, Thank you for being our guest and sharing your stay with us. First and foremost, please accept our sincere apologies because our service did not meet your expectations. We strive to provide outstanding service and we regret that we fell short during your visit. I would like to consider your feedback carefully and state that we will determine the areas to be improved and carry it to the level of your expectation. We hope you will consider staying with us again so we can provide you an amazing experience. Sincerely, Özgür Amazon – Guest Relations Manager
