Note fondée sur 925 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A recommander
Publié le 2 août 2024 sur HotelsComme toujours impeccable
Commentaires de Gestion de l’hôtel
2 août 2024 par Guest Relations Team, Gestion de l’hôtel
Dear Ozcan ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations
par un voyageur
Pas satisfait !
Publié le 15 juin 2024 sur Hotelspas satisfait, service pas propre..
Commentaires de Gestion de l’hôtel
17 juin 2024 par Guest Relations Team, Gestion de l’hôtel
Dear Souzan ,We would like to express my sincere gratitude for choosing to stay at the Elite World Grand Basın Ekspres Hotel and for sharing your valuable feedback with us.Your comments are essential in guiding us towards continuous improvement, as guest satisfaction is our top priority. We have thoroughly discussed the issue you experienced during your stay with all relevant department managers and staff members. Based on these evaluations, we will take necessary measures and implement improvements in the service quality to ensure a better experience for our esteemed guests.Thank you once again for bringing this matter to our attention, and we truly hope to have the opportunity to welcome you back in the future.If you have any further questions or concerns, please do not hesitate to reach out to us.Yours sincerely,Sanaz KHALILIRADGuest Relations
par un voyageur
Publié le 25 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Guest Relations Team, Gestion de l’hôtel
Dear Azzeddine ,I would like to thank you on behalf of our management and colleagues for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable rate with us.It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back.Yours sincerely,Sanaz KHALILIRADGuest Relations
par un voyageur
Bel hôtel
Publié le 18 avr. 2024 sur HotelsChambre spacieuse et propre, bon accueil et bon service.
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Guest Relations Team, Gestion de l’hôtel
Dear Christophe ,I would like to thank you on behalf of our management and colleagues for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable rate with us.It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back.Yours sincerely,Birsen BAHADIRGuest Relations Supervisor ,
par un voyageur
Joies et délices!
Publié le 5 janv. 2024 sur HotelsOn y a passé un séjours mémorable.
La cuisine y est divine.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Guest Relations Team, Gestion de l’hôtel
Dear Efole wa ,Thank you very much for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations
par un voyageur
Publié le 10 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Guest Relations Team, Gestion de l’hôtel
Dear Said , We would like to express my sincere gratitude for choosing to stay at the Elite World Grand Basın Ekspres Hotel and for sharing your valuable feedback with us. Your comments are essential in guiding us towards continuous improvement, as guest satisfaction is our top priority. To thoroughly evaluate the issue you experienced during your stay, we kindly request that you provide us with detailed information, including the departments involved and any specific incidents or concerns you encountered. This will enable us to review the matter with relevant department managers and staff members. Thank you once again for bringing your comments to our attention, and we truly hope to have the opportunity to welcome you back in the future. If you have any further questions or concerns, please do not hesitate to reach out to us. Yours sincerely, Birsen BAHADIRGuest Relations Supervisor
par un voyageur
Publié le 26 août 2023 sur Expedia
Sublime hôtel, on se sent unique dans cet hôtel . Magique, très belle architecture . Les chambres dignes des suites présidentielles.
Commentaires de Gestion de l’hôtel
26 août 2023 par Birsen BAHADIR Guest Relations, Gestion de l’hôtel
Dear Regıne,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Birsen BAHADIRGuest Relations
par un voyageur
Publié le 13 août 2023 sur Expedia
J’ai apprécié les commodités de l’hôtel, la propreté, le stationnement, le personnel et le buffet déjeuner. Merci à toute l’équipe!!!
Commentaires de Gestion de l’hôtel
15 août 2023 par Birsen BAHADIR Guest Relations, Gestion de l’hôtel
Dear Lynda,Thank you very much for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level.We very much look forward to welcoming you once again at EW in the nearest future.Yours sincerely,Birsen BAHADIRGuest Relations
par un voyageur
Publié le 12 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2023 par Birsen BAHADIR Guest Relations, Gestion de l’hôtel
Sayın Leyla Hanım,Elite World Grand Basın Ekspres Hotel’i tercih ederek, değerli puanınızı paylaştığınız için yönetimimiz ve çalışma arkadaşlarım adına çok teşekkür ederim.Misafirlerimize memnuniyet duyacakları ve keyifli vakit geçirecekleri hizmetleri kusursuz bir şekilde sunmak en büyük önceliğimizdir. Sizden de bu yönde olumlu geri bildirim almak bizleri çok mutlu etti.Sizi en yakın zamanda tekrar ağırlayabilmek dileğiyle,Saygılarımızla ,Birsen BAHADIRMisafir İlişkileri Sorumlusu
par un voyageur
Net !
Publié le 4 août 2023 sur HotelsBelle établissement au petits soin
Commentaires de Gestion de l’hôtel
6 août 2023 par Birsen BAHADIR Guest Relations, Gestion de l’hôtel
Dear Ugur,Thank you very much for choosing Elite World Grand İstanbul Basın Ekspres Hotel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level.We very much look forward to welcoming you once again at EW in the nearest future. Yours sincerely,Birsen BAHADIRGuest Relations
