Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 avr. 2024 sur Hotels
Très bon séjour, mais la salle de sport est mal connecté.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par ADMO, Gestion de l’hôtel
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
par un voyageur
Publié le 2 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
5 déc. 2022 par Tolga Aytan, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your review regarding your recent stay with us. Since we have received 6 points out of 10, we would like to discuss your points with you in more detail at your convenience . If you send us more details, We would highly appreciate your comments. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
par un voyageur
Publié le 24 oct. 2022 sur Expedia
Rien à redire
Excellent hotel
Commentaires de Gestion de l’hôtel
24 oct. 2022 par Tolga Aytan, Gestion de l’hôtel
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
par un voyageur
Un "classic" d'Istanbul, bientôt rénové
Publié le 5 sept. 2022 sur HotelsMon 3eme séjour dans cet hotel.
J'avais réservé une chambre avec vue Bosphore, au check-in on me dit qu'il n'y a que le 1er étage de dispo sauf si je paye un supplément, dans ce cas le 7eme étage est dispo. C'est dommage et ca laisse le sentiment de se faire un peu avoir ...
Pour le reste ce Hilton reste un hotel un peu unique à Istanbul de part sa localisation parfaite, son calme, son espace et ses chambre avec une magnifique vue, si vous arrivez à en avoir une :)
Les chambre sont un peu fatiguées et les salles de bains très fatiguées, mais les rénovations commencent au printemps 2022
Commentaires de Gestion de l’hôtel
5 sept. 2022 par Tolga Aytan, Gestion de l’hôtel
Dear Valued Guest,First of all, we would like to thank you very much for choosing to stay at the Hilton Istanbul Bosphorus and taking the time to express your feedback. We are very happy to read that your overall experience with us was up to your expectation.On another hand, We are very sorry to hear of the disappointing experience you had during your check-in. In order to restore our quality and build back your loyalty, if you send us more details about your reservation via hande.urer@hilton.com, We would highly appreciate your comments. We place great value in your custom, and your continued relationship with Hilton Istanbul Bosphorus; and we would be very happy to welcome you back for all the good reasons. Sincerely, Tolga Aytan Hotel Manager Hilton Istanbul Bosphorus
par un voyageur
Publié le 1 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2022 par Tolga Aytan, Gestion de l’hôtel
Dear Valued Guest,
Thank you for taking the time to share your experience about your recent stay at our hotel.
We understand from the score that we have not met your expectations during your recent stay with us and we wish to apologise for any inconvenience. It would be highly beneficial for us to understand when and how we have let our standards down in order to restore our quality and to build back your loyalty. If you send us more details, we would highly appreciate your comments.
It was and will always be our pleasure to ensure your comfort and we look very much forward to welcoming you back at the Hilton Istanbul Bosphorus each time you visit Istanbul.
Best Regards ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
par un voyageur
Publié le 6 févr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
7 févr. 2022 par Tolga Aytan, Gestion de l’hôtel
Dear Valued Guest,
Thank you for taking the time to share your review regarding your recent stay with us.
Our mission is to always offer the finest in services and We are extremely sorry for letting you down. In order to restore our quality and build back your loyalty, if you send us more details it would be highly beneficial for us to understand when and how we have let our standards down.
We truly hope to have the chance to welcome you back , assuring our best service and attention which would turn your recent experience around .
Kindest regards ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
par un voyageur
Publié le 31 oct. 2021 sur Hotels
excellent accueil et service. C'est pas la 1ère fois que j'y retourne. Accessible partout. On dort très bien.
Commentaires de Gestion de l’hôtel
1 nov. 2021 par Tolga Aytan, Gestion de l’hôtel
Dear Valued Guest,
Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .
Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .
We look forward to welcoming you back in near future.
Sincerely ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
par un voyageur
Publié le 31 oct. 2021 sur Hotels
excellent accueil et service. C'est pas la 1ère fois que j'y retourne. Accessible partout. On dort très bien.
Commentaires de Gestion de l’hôtel
1 nov. 2021 par Tolga Aytan, Gestion de l’hôtel
Dear Valued Guest,
Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .
Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .
We look forward to welcoming you back in near future.
Sincerely ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
par un voyageur
Hotel moyen pour un 5 etoiles
Publié le 25 août 2021 sur HotelsRefuse de nous donner une chambre communicantes hor quelle était disponible, chambre au niveaux - 1 beaucoup de bruit
Petit dejeuner qualité moyen pour un 5 etoiles , a par le.jus d'orange tres bon,
Mobilier vieux ,
Commentaires de Gestion de l’hôtel
25 août 2021 par Tolga Aytan, Gestion de l’hôtel
Dear Valued Guest,
Thank you very much for your loyalty to Hilton Istanbul Bosphorus and your valuable feedback.
We deeply regret that we were not able to meet your expectations. As we value every single comment and opinion of our valuable guests, we would like to discuss your points regarding the room type you have given with you in more detail at your convenience . If you send us more details(name/last name,confirmation number etc.), We would highly appreciate your comments.
Your kind feedback regarding the condition of your room is much appreciated. We would like to kindly inform you that we continuously carry out improvement and maintenance works to ensure the comfort of our guests.
Thank you again for your feedback and we hope you will consider staying with us again .
Sincerely,
Hilton Istanbul Bosphorus
par un voyageur
Publié le 15 août 2021 sur Expedia
