Note fondée sur 899 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très déçu !!!!
Publié le 22 août 2024 sur HotelsOn s’est fait arnaqué à la piscine, en commandant un plat à la carte « bruchetta burrata » qui devait contenir du poulet, de la burrata, de l’avocat,des tomates cerises, citron huile d’olive etc, sauf que nous avons eu 4 petits toasts ridicules avec de la fêta !!?? Des de la tomate coupée en carré.. rien de plus!!! Le lendemain on en parle au manager, qui voulait nous offrir deux coca en guise d’excuses et en commandant une pizza marguarita 35 minutes pour ne rien avoir car nous avions rdv et avons du partir. Donc aucun offert, ni geste commercial surtout vu le prix que ça coûte .. je suis très déçu !! Seul point positif la chambre et encore une taies d’oreiller était tachées avec du sang. :/ chambre 611
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Cansuy, Gestion de l’hôtel
Dear Valued Guest,We are truly sorry to hear about the disappointing experience you had during your recent stay with us. It is disheartening to learn that the service and quality you received did not meet your expectations, especially with regard to your dining experience and the issues in your room.Please accept our sincerest apologies. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much more positive experience.Best Regards,Guest Relations
par un voyageur
Kötü karşılandım
Publié le 30 mai 2024 sur HotelsÇok berbattı !!! özellikle resepsiyondaki gözde hanım çok iticiydi beş yıldızlı otelin çarşafı yırtıktı.
Commentaires de Gestion de l’hôtel
30 mai 2024 par CansuY, Gestion de l’hôtel
Değerli Misafirimiz,Otelimizde konaklamanızla ilgili geri bildiriminizi paylaştığınız için teşekkür ederiz.Yorumlarınızı ciddiye aldığımızı bilmenizi isteriz. Mükemmel hizmet sunmaya kararlıyız ve bu konuda ekibimizle gerekli iyileştirmeleri yapmak için çalışacağız.Anlayışınız için teşekkür eder, sizi gelecekte yeniden ağırlayarak daha olumlu bir deneyim yaşatmayı umut ederiz.Saygılarımızla,Misafir İlişkileri
par un voyageur
Magnifique
Publié le 1 sept. 2023 sur HotelsCommentaires de Gestion de l’hôtel
1 sept. 2023 par CansuY, Gestion de l’hôtel
Dear Hadri Nabil,Thank you so much for taking the time to share your wonderful experience with us! Your satisfaction is our top priority, and we are thrilled to have met your expectations.We can't wait to welcome you back to Hyatt Regency Istanbul Atakoy in the future. Whether it's for business or leisure, we are committed to providing you with exceptional service and creating more memorable experiences for you.Warm regards,Guest Relations
par un voyageur
Ca vaut le detour
Publié le 21 août 2023 sur HotelsUn sejour formidable dans un palace digne de des cinq étoiles. Proprete parfaite, personnel d une grande facture, calme absolu, petit dejener tres copieux
Commentaires de Gestion de l’hôtel
28 août 2023 par CansuY, Gestion de l’hôtel
Dear El Houssaine Houssifi,Thank you for your lovely review! We are thrilled to hear that you had a wonderful stay at our palace-like establishment and that you found our facilities worthy of a five-star rating. It's fantastic to know that you appreciated our commitment to perfect cleanliness and that our staff contributed to making your experience exceptional.Your positive feedback serves as a great motivation for our team, and we truly value your kind words.It was a pleasure to have you as our guest, and we hope to have the privilege of welcoming you back for another memorable stay in the future.Warm regards,Guest Relations
par un voyageur
Publié le 22 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 mai 2023 par Karink, Gestion de l’hôtel
Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay.It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Atakoy We look forward to welcoming you back on many more days.Warm Regards,Guest Relations
par un voyageur
Publié le 22 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
23 nov. 2022 par Karink, Gestion de l’hôtel
Dear Mr. Karim,Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay.It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Atakoy We look forward to welcoming you back on many more days.Warm Regards,Guest Relations
par un voyageur
Publié le 5 nov. 2022 sur Expedia
par un voyageur
Publié le 29 nov. 2021 sur Hotels
Very good hotel, in line with its name
Commentaires de Gestion de l’hôtel
30 nov. 2021 par tolgak, Gestion de l’hôtel
Dear Valued Guest,
Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay.
It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Atakoy
We look forward to welcoming you back on many more days.
Warm Regards,
Guest Relations
par un voyageur
Publié le 29 nov. 2021 sur Hotels
Very good hotel, in accordance with its name
Commentaires de Gestion de l’hôtel
30 nov. 2021 par tolgak, Gestion de l’hôtel
Dear Valued Guest,
Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay.
It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Atakoy
We look forward to welcoming you back on many more days.
Warm Regards,
Guest Relations
par un voyageur
Publié le 23 nov. 2021 sur Hotels
Very good hotel, you get what you expect, fair price/value, just a bit far from any restaurant...
Commentaires de Gestion de l’hôtel
27 nov. 2021 par tolgak, Gestion de l’hôtel
Dear Valued Guest,
Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay.
It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Atakoy
We look forward to welcoming you back on many more days.
Warm Regards,
Guest Relations
