Note fondée sur 132 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Great location
par un voyageur
1 gecelik konaklama
Publié le 12 sept. 2024 sur Hotels1 gecelik konakladık, karşılama ve personel ilgisi çok iyi, oda manzaralı ve king size ayarlamamıza rağmen manzara yok ,balkon yok, yatak oldukça küçüktü.
Oda boyutu iyi, temizlik iyi.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par JW Marriott Istanbul Bosphorus, Gestion de l’hôtel
Değerli Misafirimiz,Otelimizde konaklamanız ve geri bildiriminiz için teşekkür ederiz. Karşılama ve personel ilgimizden memnun kalmanıza çok sevindik. Bununla birlikte, oda ile ilgili yaşadığınız hayal kırıklığını duymak üzücü. Manzara ve yatak boyutuyla ilgili beklentilerinizi karşılayamadığımız için içtenlikle özür dileriz. Gelecekte size daha uygun bir oda seçimi yapabilmemiz için taleplerinizi dikkate alarak yardımcı olmayı çok isteriz.Umarız sizi yeniden ağırlama fırsatımız olur ve daha keyifli bir konaklama sunabiliriz.Saygılarımızla,Rabia SahinJW Marriott Istanbul Bosphorus
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Es una experiencia única, desde la recepción, limpieza y Reustaurante, te hacen sentir como en casa. Para regresar. La vista hacia el Bósforo fue fenomenal. Una semana increíble
par un voyageur
Publié le 31 août 2024 sur Hotels
Great location and good value for money
Hotel is more of a business hotel as opposed to a family hotel
Commentaires de Gestion de l’hôtel
5 oct. 2024 par JW Marriott Istanbul Bosphorus, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your review. We are absolutely delighted to hear that you had a great stay with us. We are excited to welcome you back on your next trip to Istanbul and to potentially enhance your stay even further.Yours Sincerely,Rabia SahinGuest Experience Manager
par un voyageur
Home away from home
Publié le 26 août 2024 sur HotelsI found the hotel very enjoyable. The staff was very attentive and friendly. The location of the hotel was perfect for taking a cruise from Galata Port. Could not ask for more.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par JW Marriott Istanbul Bosphorus, Gestion de l’hôtel
Dear Guest,We sincerely appreciate you sharing your thoughts about your recent visit with us. It brings us joy to know that you had a positive experience during your stay. Thank you for recognizing and acknowledging the effort we put into creating new experiences for our guests. Your feedback is invaluable to us, and we are grateful for your kind words.Again, thank you very much for choosing JW Marriott Istanbul Bosphorus. Should you have any future plans to visit us, we will be more than happy to assist you with providing flawless service.Sincerely,Rabia SahinGuest Experience ManagerJW Marriott Istanbul Bosphorus
par un voyageur
Publié le 18 août 2024 sur Expedia
Very nice location and great staff
Commentaires de Gestion de l’hôtel
3 sept. 2024 par JW Marriott İstanbul Bosphorus, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to let us know about your recent visit. It is glad to know that our team contributed to your overall satisfaction and that you had a memorable experience during your time with us.Should you require any further assistance please do let us know.Rabia Sahin Guest Experience ManagerJW Marriott İstanbul Bosphorus
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par JW Marriott Istanbul Bosphorus, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your feedback about your recent experience with us.We are eagerly anticipating your return to Istanbul and hope to have the opportunity to make your next stay even more unforgettable.Sincerely Yours,Rabia SahinGuest Experience Manager
par un voyageur
Publié le 1 août 2024 sur Hotels
Excellent staff, hotel and location. My go to for Istanbul.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
We booked city view , but the view was miserable . Was not a city view for sure
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Guest Experience Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to provide us with feedback about your recent stay with us.We deeply apologize for any inconvenience that you may have encountered while staying at our hotel. We understand that your experience did not meet your expectations and I will share your feedback with the related departments. We would be honored to have the chance to show you the improvements we have made in our services and facilities. Our team has been working tirelessly to ensure our guests have a comfortable and enjoyable stay.Please do not hesitate to contact us, if there is anything else we can assist you with.Sincerely,Rabia SahinGuest Experience Manager
