Ratings based on 922 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Expedia
The property and the area is very nice, clean and safe.
What i didn't like was our room on a couple of occasions not getting done till late afternoons.l, especially if you are doing tours throughout the day.
Comment from Hotel Management
Aug. 26, 2024 by GEX, Hotel Management
Dear Angelo,Thank you for sharing your feedback about your stay. We're glad to hear that you enjoyed the property and found the area to be nice, clean, and safe. We apologize for the inconvenience of your room not being serviced until late in the afternoon. We understand how important it is to return to a refreshed room, especially after a long day of tours. Your feedback will be shared with our housekeeping team to ensure a more timely service in the future. We hope to welcome you back for an even better experience next time!Kind Regards,Dilek SEVIG KOSEGuest Experience Manager
by A traveller
Posted Aug. 16, 2024 on Expedia
Nice property in middle of bustling area, extremely loud at night
Comment from Hotel Management
Aug. 20, 2024 by GEX, Hotel Management
Dear Hassan,Thank you for your feedback! We're glad you enjoyed our property and its central location. We understand that the vibrant area can be lively at night, and we apologize for any disturbance this may have caused. Your comfort is important to us, and we’re exploring ways to improve the noise situation. We hope to have the opportunity to host you again!Kind Regards,Dilek SEVIG KOSEGuest Experience Manager
by A traveller
Posted Aug. 6, 2024 on Hotels
Comment from Hotel Management
Aug. 8, 2024 by GEX, Hotel Management
Dear Abdulaziz,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager
by A traveller
Posted Aug. 6, 2024 on Hotels
Comment from Hotel Management
Aug. 8, 2024 by GEX, Hotel Management
Dear Nesmet Awatif,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager
by A traveller
Posted Aug. 4, 2024 on Expedia
Comment from Hotel Management
Aug. 7, 2024 by gex, Hotel Management
Dear Khalil,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSE
by A traveller
Posted Aug. 3, 2024 on Expedia
The staff at the front gate and desk were very kind. The hotel room was clean. But two women in the loft-top restaurant were a little bit unkind and misunderstood in English.
Comment from Hotel Management
Aug. 5, 2024 by GEX, Hotel Management
Dear Rosie,Thank you for your valuable feedback! We are delighted to hear that you found our front gate and desk staff to be kind and that your hotel room was clean.We apologize for your experience with the two staff members at our rooftop restaurant. We strive to provide excellent service across all areas, and your comments will be addressed with our team to ensure better communication and hospitality in the future.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back for an even better experience.Best regards,Dilek SEVIG KOSEGuest Experience Manager
by A traveller
Posted Jul. 31, 2024 on Hotels
Comment from Hotel Management
Aug. 2, 2024 by gr, Hotel Management
Dear Abdulaziz,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager
by A traveller
Posted Jul. 28, 2024 on Expedia
Great place to stay lots of things to do in very beautiful surroundings
Comment from Hotel Management
Aug. 2, 2024 by gr, Hotel Management
Dear Jorge,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager
by A traveller
Posted Jul. 7, 2024 on Expedia
Unique friendly staff overall I would stay again
Comment from Hotel Management
Jul. 7, 2024 by GR, Hotel Management
Dear Asford,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager
by A traveller
Posted Jul. 4, 2024 on Expedia
Comment from Hotel Management
Jul. 26, 2024 by gex, Hotel Management
Dear Daniel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager
