Note fondée sur 867 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Irem Bircanoglu-Guest Relations Supervisor, Gestion de l’hôtel
Dear Guest, We are delighted to read that you enjoyed your stay at the Renaissance Istanbul Polat Bosphorus Hotel. We very much welcome all guest feedback, as we are constantly striving to achieve the highest standard within our hotel and its services. We are looking forward to welcoming you back. Best Regards
par un voyageur
Publié le 6 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Irem Bircanoglu-Guest Relations Supervisor, Gestion de l’hôtel
Dear Guest, We are delighted to read that you enjoyed your stay at the Renaissance Istanbul Polat Bosphorus Hotel. We very much welcome all guest feedback, as we are constantly striving to achieve the highest standard within our hotel and its services. We are looking forward to welcoming you back. Best Regards
par un voyageur
Top
Publié le 5 déc. 2022 sur HotelsAgréable
Commentaires de Gestion de l’hôtel
9 déc. 2022 par Irem Bircanoglu-Guest Relations Representative, Gestion de l’hôtel
Dear Guest, We are delighted to read that you enjoyed your stay at the Renaissance Istanbul Polat Bosphorus Hotel. We very much welcome all guest feedback, as we are constantly striving to achieve the highest standard within our hotel and its services. We are looking forward to welcoming you back. Best Regards
par un voyageur de Abidjan
Publié le 7 août 2022 sur Expedia
Rien à dire parfait
Commentaires de Gestion de l’hôtel
8 août 2022 par Irem Bircanoglu-Guest Relations Representative, Gestion de l’hôtel
Dear Guest, We are delighted to read that you enjoyed your stay at the Renaissance Istanbul Polat Bosphorus Hotel. We very much welcome all guest feedback, as we are constantly striving to achieve the highest standard within our hotel and its services. We are looking forward to welcoming you back. Best Regards
par un voyageur
Ne recommande pas
Publié le 14 janv. 2022 sur HotelsMon mari et moi avons pris une nuit dans cette hôtel, et le rapport qualité prix ne vaut pas le coup, presque 200€ pour une nuit et nous somme très déçu.
La chambre sentait la cigarette.
La clim ne fonctionnait pas, ayant fait intervenir un employé le soir celui ci nous disait qu’elle fonctionnait normalement…
Étant au mois de janvier il faisait 22 degrés dans la chambre, donc en plein été il ferai combien ? nous avons dû dormir la fenêtre ouverte (inconvénient : bruit des voitures, klaxon,…)
Piscine : petite (en tout cas aussi grande qu’en photo), il y avait des traces bizarre sur le carrelage de la piscine
Petit déjeuner : pas énormément de choix et qualité nul vu le prix de la nuit
Commentaires de Gestion de l’hôtel
17 janv. 2022 par Irem Bircanoglu-Guest Relations Representative, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to share your review regarding your recent stay with us. We were concerned to read that you encountered a challenge while staying at the Renaissance Istanbul Polat Bosphorus Hotel. We highly value our guest comments and consider them as one of our best opportunity in order to increase our quality of service and product. Please accept our apology for not meeting some of your expectations during your stay. We would like to restore your faith in the hotel and hope to have the opportunity of welcoming you back at the Renaissance Istanbul Polat Bosphorus Hotel in the near future. Best Regards
par un voyageur
Good hotel
Publié le 2 oct. 2021 sur HotelsGood hotel, very nice service.
Commentaires de Gestion de l’hôtel
4 oct. 2021 par Irem Bircanoglu-Guest Relations Representative, Gestion de l’hôtel
Dear Guest, We are delighted to read that you enjoyed your stay at the Renaissance Istanbul Polat Bosphorus Hotel. We very much welcome all guest feedback, as we are constantly striving to achieve the highest standard within our hotel and its services. We are looking forward to welcoming you back. Best Regards
par un voyageur
Publié le 17 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2021 par Irem Bircanoglu-Guest Relations Representative, Gestion de l’hôtel
Dear Guest, We are delighted to read that you enjoyed your stay at the Renaissance Istanbul Polat Bosphorus Hotel. We very much welcome all guest feedback, as we are constantly striving to achieve the highest standard within our hotel and its services. We are looking forward to welcoming you back. Best Regards
par un voyageur
Publié le 16 août 2021 sur Expedia
Ménage mal fait pour ne pas dire pas faut
Commentaires de Gestion de l’hôtel
22 août 2021 par Irem Bircanoglu-Guest Relations Representative, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to share your review regarding your recent stay with us. We were concerned to read that you encountered a challenge while staying at the Renaissance Istanbul Polat Bosphorus Hotel. We highly value our guest comments and consider them as one of our best opportunity in order to increase our quality of service and product. Please accept our apology for not meeting some of your expectations during your stay. We would like to restore your faith in the hotel and hope to have the opportunity of welcoming you back at the Renaissance Istanbul Polat Bosphorus Hotel in the near future. Best Regards
par un voyageur
Publié le 15 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2021 par Irem Bircanoglu-Guest Relations Representative, Gestion de l’hôtel
Değerli misafirimiz, Değerli vaktinizi misafir memnuniyet anketimizi cevaplamak üzere ayırdığınız için çok teşekkür ederiz. Kalışınızın beklentinizi karşılamış olması ve iyi vakit geçirdiğinizi görmek bizleri Renaissance Istanbul Polat Bosphorus ailesi olarak çok mutlu etmiştir. Verdiğimiz servis kalitesini her geçen gün iyiden daha iyiye arttırmak siz değerli misafirlerimizin yorumlarıyla mümkün olmaktadır ve her bir yorumunuz bizler için büyük önem taşımaktadır. Herhangi bir soru veya öneriniz olması durumunda lütfen bizlerle iletişime geçmekten çekinmeyiniz. Sizi en kısa zamanda otelimizde tekrar ağırlamayı dileriz.Saygılarımızla
par un voyageur
Publié le 12 août 2021 sur Expedia
Le.menage nest pas bien fait quand il est fait
Commentaires de Gestion de l’hôtel
22 août 2021 par Irem Bircanoglu-Guest Relations Representative, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to share your review regarding your recent stay with us. We were concerned to read that you encountered a challenge while staying at the Renaissance Istanbul Polat Bosphorus Hotel. We highly value our guest comments and consider them as one of our best opportunity in order to increase our quality of service and product. Please accept our apology for not meeting some of your expectations during your stay. We would like to restore your faith in the hotel and hope to have the opportunity of welcoming you back at the Renaissance Istanbul Polat Bosphorus Hotel in the near future. Best Regards
