Ratings based on 88 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
An absolute disaster
Posted May 23, 2024 on HotelsI stayed at the sign sile on May 21st. Where do I begin. There were so many things wrong I am not sure they got anything right. From the moment I checked in, the AC was not working, the curtains can only either open or close, if they close you cannot open them again and vice versa. The beds I had booked two twin single beds and they ended up giving me a double bed which wasn't even a proper double bed it was two extra bed types put into one.
The wifi was abysmal to say the least despite me being GLUED to the router while using it. The soap bar had the thickness of a penny. The carpet covered floors were sticky so I had to wear the hotel slippers during my entire stay, this is not to mention the rude attitude of the entire staff. I complained about a spider and they told me to just kill it and go on with my day.
The pillows looked old and unclean as well, add that to the fridge not working. Did I mention the abysmal breakfast buffet with almost no variety or options. They had one type of cheese cut up in 9 different ways to give you the illusion of variety but there was none.
I am not sure what else to put in my review there may have been things that I missed but as you can read there is NOT a SINGLE positive I can remember. In my opinion I think it would be better to sleep in the backseat of your car with mobile data rather than waste your hard earned money on this hotel.
0/10 would never recommend
by A traveller
When improved I will visit again
Posted Apr. 15, 2024 on HotelsThe hotel is big, requires a lot of attention for example, rooms are good but carpets is dirty, WC is nice but water leak and hot top not working, breakfast is good but coffee machine is old food below average. The staff are friendly.
The hotel need attention to be maintained with the final touch.
I would like to visit again but when the hotel situation improved.
Comment from Hotel Management
Apr. 16, 2024 by Bülent Keyik(FOM), Hotel Management
Değerli MisafirimizÖncelikle The Sign Şile Otel’i tercih ettiğiniz için teşekkür ederiz.Kalışınız sırasında bazı konularda beklentilerinizi tam olarak karşılayamadığımızı üzülerek gördüm. Konuyla ilgili olarak değerli bildiriminiz, otelimizin ilgili departmanlarına iletilmiş olup, bundan sonra bu ve benzer aksaklıkların yaşanmaması adına gerekli işlemlerin başlatıldığını bildirmek isterim.Ayrıca, yaşadığınız olumsuz durumu bizlerle paylaştığınız için ve bu tarz sorunların tekrarlanmaması adına tedbir alma şansını bizlere sağladığınız için teşekkür ederiz.Sizleri en kısa zamanda yeniden ağırlayabilmeyi ümit ediyoruz.Saygılarımla,FO Operasyon
by A traveller
Posted Sep. 7, 2023 on Expedia
Room and facility cleaning is very poor , carpet is very old and full of stains need to be cleaned or replaced
Breakfast is below average
Comment from Hotel Management
Sep. 13, 2023 by front office manager, Hotel Management
Hello Dear GuestWe apologize for the inconveniences you experienced. We want you to know that your comments are important to us. It has been shared with all hotel employees to prevent the same situation from occurring.Best Regards
by A traveller
Posted Jul. 31, 2023 on Expedia
Comment from Hotel Management
Aug. 17, 2023 by Bülent Keyik(FOM), Hotel Management
Dear GuestFirst of all, we would like to thank you for taking your valuable time to share your opinion about your stay at our hotel.We are very happy that you were satisfied with our services, and your valuable opinions have been a source of motivation for all The Sign Şile Hotel employees.Thank you for your interest in our hotel and we hope to welcome you back as soon as possible.Best regards,
by A traveller
Posted May 15, 2023 on Expedia
Comment from Hotel Management
Jun. 7, 2023 by front office manager, Hotel Management
Dear GuestThank you for choosing us.Your comment will be shared with hotel staff.Best RegardsBülent Keyik.
by A traveller
Posted May 11, 2023 on Expedia
Comment from Hotel Management
May 12, 2023 by front office manager, Hotel Management
Dear GuestThank you for choosing us.Your comment will be shared with hotel staff.Best RegardsBülent Keyik.
by A traveller
Bad overall experience
Posted Dec. 29, 2021 on HotelsThe room seemed fine however I think the walls were made of paper or whatever. We weren’t able to sleep due to the noise coming from the next room. And the people weren’t making noise at all. It was the walls making it sound more. It was a bad experience and hotel reception failed to find a solution. I wouldn’t recommend if you need some rest during your stay.
Comment from Hotel Management
Sep. 20, 2022 by front office manager, Hotel Management
Dear GuestThank you for choosing us.Your comment will be shared with hotel staff.best regards
by A traveller
Sile quiet city
Posted Dec. 9, 2021 on HotelsReally nice place , nice staff, I like it so much
Comment from Hotel Management
Sep. 20, 2022 by front office manager, Hotel Management
Dear GuestThank you for choosing us.Your comment will be shared with hotel staff.best regards
by A traveller
Posted Oct. 28, 2021 on Expedia
Welcoming was warm and caring. Staff was helpful.
No carpet in room was different/ weird, saw other rooms had carpet but not ours. Could use some updates/ fixing of different areas.
Spa was nice and relaxing. Indoor pool was clean and very large.
Food was plentiful and offered a chance to try new food to us.
Views were beautiful. Within walking distance of grocery stores and some yummy restaurants (Balkon Burger has some amazing desserts). Also within walking distance to the beach.
Comment from Hotel Management
Sep. 20, 2022 by front office manager, Hotel Management
Dear GuestThank you for choosing us.Your comment will be shared with hotel staff.best regards
by A traveller
Location is good but it needs renewal
Posted Sep. 6, 2021 on HotelsComment from Hotel Management
Sep. 20, 2022 by front office manager, Hotel Management
Dear GuestThank you for choosing us.Your comment will be shared with hotel staff.best regards
