Note fondée sur 97 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,8 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mai 2024 sur Hotels
The hotel team is excellent! They are very empathetic and polite. Veysel, Can, Emre, and Baris are especially helpful and welcoming. The space is beautiful.
Commentaires de Gestion de l’hôtel
12 juin 2024 par halil, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to evaluate your recent experience at The Superior Living Batışehir. Knowing that you had a pleasant stay is the biggest motivation for us to serve our guests even better. We are glad that we were able to provide quality service and learned that you have enjoyed it. Guest satisfaction is the most important thing for us. We always try to exceed the guest expectations and care for the personalized service. We look forward to the opportunity of welcoming you again in the near future. Kind regards,
par un voyageur
Accueil sympa
Publié le 6 avr. 2023 sur HotelsBel accueil, personnel sympas et parlant anglais . Nous avons eu notre studio avant 14h. Belle installation avec tout son confort.il manque cependant quelques ustensiles pour pouvoir cuisiner. Et surtout le tire bouchon
Commentaires de Gestion de l’hôtel
17 avr. 2023 par Tayfun BOZDEMİR, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to evaluate your recent experience at The Superior Living Batışehir. Knowing that you had a pleasant stay is the biggest motivation for us to serve our guests even better. We are glad that we were able to provide quality service and learned that you have enjoyed it. Guest satisfaction is the most important thing for us. We always try to exceed the guest expectations and care for the personalized service. We look forward to the opportunity of welcoming you again in the near future. Kind regards,
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Halil, Gestion de l’hôtel
Dear Guest, Thank you for taking your time to evaluate your recent experience at The Superior Living Batışehir. Knowing that you had a pleasant stay is the biggest motivation for us to serve our guests even better. We are glad that we were able to provide quality service and learned that you have enjoyed it. Moreover, we would like to inform you that related departments have been informed to take necessary actions and measures.We value your opinion to improve our ever developing personalized service and hope to welcome you again at The Superior Living BatışehirBest regards,
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Amazing and clean rooms, lobby is very clean and smells good and a nice pool. The staff were super helpful and very friendly especially Emre,Furkan and Veysel who helped us through out our stay. One negative part of our stay is the Lebanese restaurant. The food is great but the manager cheated me, I paid him 100 US dollars. . It’s not a big deal but I don’t like when someone takes advantage of me. . We were eating there breakfast lunch and dinner. After that day I never went in there again. He lost my business over 200 liters. He would have made way more than that in the 3 weeks we stayed in the hotel. Overall and amazing stay and a great place to feel like home. I still gave the hotel 5 stars because they deserve it. But that restaurant doesn’t!
Commentaires de Gestion de l’hôtel
27 août 2024 par Halil, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to evaluate your recent experience at The Superior Living Batışehir. Knowing that you had a pleasant stay is the biggest motivation for us to serve our guests even better. We are glad that we were able to provide quality service and learned that you have enjoyed it. Guest satisfaction is the most important thing for us. We always try to exceed the guest expectations and care for the personalized service. We look forward to the opportunity of welcoming you again in the near future. Kind regards,
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Halil, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to evaluate your recent experience at The Superior Living Batışehir. Knowing that you had a pleasant stay is the biggest motivation for us to serve our guests even better. We are glad that we were able to provide quality service and learned that you have enjoyed it. Guest satisfaction is the most important thing for us. We always try to exceed the guest expectations and care for the personalized service. We look forward to the opportunity of welcoming you again in the near future. Kind regards,
par un voyageur
Publié le 8 juill. 2024 sur Expedia
المكان رائع وكل شي ومخدوم
Commentaires de Gestion de l’hôtel
27 août 2024 par Halil, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to evaluate your recent experience at The Superior Living Batışehir. Knowing that you had a pleasant stay is the biggest motivation for us to serve our guests even better. We are glad that we were able to provide quality service and learned that you have enjoyed it. Guest satisfaction is the most important thing for us. We always try to exceed the guest expectations and care for the personalized service. We look forward to the opportunity of welcoming you again in the near future. Kind regards,
par un voyageur
Publié le 8 juill. 2024 sur Expedia
The hotel is nice but needs to level up the customer services. Poor customer services
Commentaires de Gestion de l’hôtel
27 août 2024 par Halil, Gestion de l’hôtel
Dear Guest, First of all, we deeply regret to hear that we were not able to meet your expectations. We would like to discuss it with you with more details at your convenience. We hope that this experience will not prevent you choosing our Serviced Apartment in the future as we pride ourselves in providing high level of hospitality. We look forward to the opportunity of welcoming you in the near future. Best regards,
par un voyageur
Publié le 26 juin 2024 sur Expedia
It was quite good. Bariş from reception was quite helpful. And Furqan as well. The restaurant needs a revision, though.
par un voyageur
Hotel staff need to improve their attitudes
Publié le 18 juin 2024 sur HotelsCommentaires de Gestion de l’hôtel
25 juill. 2024 par Halil, Gestion de l’hôtel
Dear Abdullah,If you had any problem with the staff please tell us the details by email: halil.ozturk@thesuperiorliving.com so we can take the actions. We hope to see you for your next stays in our property.Best regards,
par un voyageur
Publié le 8 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juin 2024 par Halil, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to evaluate your recent experience at The Superior Living Batışehir. Knowing that you had a pleasant stay is the biggest motivation for us to serve our guests even better. We are glad that we were able to provide quality service and learned that you have enjoyed it. Guest satisfaction is the most important thing for us. We always try to exceed the guest expectations and care for the personalized service. We look forward to the opportunity of welcoming you again in the near future. Kind regards,
