Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024
Nice fully equibed small apartment, glad it has a washing machine and an iron, great internationa breakfast, easy accessability to malls nearby
Commentaires de Gestion de l’hôtel
13 août 2024 par Pelin DENIZ, Gestion de l’hôtel
Dear Guest,First of all, we would like to thank you for taking the time to share the details of your experience.We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Wanda Vista İstanbul.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name.Once again thank you for your visit and we look forward to welcome you back again in the not too distant future.Pelin DenizGuest Relation Supervisor Kind Regards,
par un voyageur
Publié le 31 juill. 2024
par un voyageur
Okay
Publié le 26 juill. 2024 sur HotelsBeautiful building and reception area. Some of the staff were very unfriendly and unhelpful. Took almost 4 hours to get utensils for my apartment. Overall not bad, but I would not return.
Commentaires de Gestion de l’hôtel
13 août 2024 par Pelin DENIZ, Gestion de l’hôtel
Dear Guest,First of all, we would like to thank you for taking the time to share the details of your experience.We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Wanda Vista İstanbul.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name.Once again thank you for your visit and we look forward to welcome you back again in the not too distant future.Pelin DenizGuest Relation Supervisor Kind Regards,
par un voyageur
Publié le 25 juill. 2024
Commentaires de Gestion de l’hôtel
15 août 2024 par Pelin DENIZ, Gestion de l’hôtel
Dear Guest,First of all, we would like to thank you for taking the time to share the details of your experience.We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Wanda Vista İstanbul.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name.Once again thank you for your visit and we look forward to welcome you back again in the not too distant future.Pelin DenizGuest Relation Supervisor Kind Regards,
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Pelin DENIZ, Gestion de l’hôtel
Dear Guest,First of all, we would like to thank you for taking the time to share the details of your experience.We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Wanda Vista İstanbul.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name.Once again thank you for your visit and we look forward to welcome you back again in the not too distant future.Pelin DenizGuest Relation Supervisor Kind Regards,
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Pelin DENIZ, Gestion de l’hôtel
Dear Guest,First of all, we would like to thank you for taking the time to share the details of your experience.We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Wanda Vista İstanbul.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name.Once again thank you for your visit and we look forward to welcome you back again in the not too distant future.Pelin DenizGuest Relation Supervisor Kind Regards,
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Pelin DENIZ, Gestion de l’hôtel
Dear Guest,First of all, we would like to thank you for taking the time to share the details of your experience.We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Wanda Vista İstanbul.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name.Once again thank you for your visit and we look forward to welcome you back again in the not too distant future.Pelin DenizGuest Relation Supervisor Kind Regards,
par un voyageur
Publié le 21 juin 2024 sur Expedia
Love this hotel but this time we experienced a problem with the outdoor pool.
The outdoor pool did not have enough sunbeds for the people there. There was only 2 sunbeds with shade for the entire hotel. There was then 6 chairs that people were using as sunbeds. We complained and was given 2 sunbeds from a depot downstairs but again no shade... With a child in 30c heat this is not acceptable. The hotel really needs to rethink the arrangement of seating around the outdoor pool area and while I accept it is windy around the pool there must be a solution to provide more shade.
Commentaires de Gestion de l’hôtel
13 août 2024 par Pelin DENIZ, Gestion de l’hôtel
Dear Guest,First of all, we would like to thank you for taking the time to share the details of your experience.We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Wanda Vista İstanbul.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name.Once again thank you for your visit and we look forward to welcome you back again in the not too distant future.Pelin DenizGuest Relation Supervisor Kind Regards,
par un voyageur
Problemler
Publié le 11 mai 2024 sur HotelsDaha önce konakladığımız zaman da iletişim sorunu yaşamıştık. Bu kez girişte bu problemden bahsetmemize rağmen yine iletişim sorunu yaşadık. Özellikle mutfak olan otel seçiyor olmamıza rağmen mutfak malzemesi istediğimiz her seferde ya eksik ya kirli geldi. Üst üste defalarca aramak zorunda kaldık. Bunun dışında Giriş yaptığımız ilk odaya yerleştik sonrasında buzdolabının çalışmadığını fark ettik ve bildirdik. Bunun üzerine oda değişikliği yapabileceğimizi söylediler. Akabinde ikinci odaya girdiğimiz anda çok ağır gider kokusu vardı. Bellboy arkadaş temizlik yapılacağını ve oda spreyi getireceğini söylemesine rağmen odaya gelen giden olmadı ve biz artık oda değiştirmekten çok yoruldugumuz için o kokuyu ve yine çalışmayan buzdolabını çekmek zorunda kaldık. Birkaç defa resepsiyona ulaşamadık aramamiza rağmen. Açıkçası bu konaklamada çok rahat edemedik ve çok sıkıntı yaşadık. Geçen sefer yaşanan iletişim problemine rağmen severek geldiğimiz otel ancak bu ve buna benzer şeyleri yaşamak gerçekten çok rahatsız edici. İlk oda 1502. İkinci oda ve kokan oda 3404.
Commentaires de Gestion de l’hôtel
21 mai 2024 par Guest Relations, Gestion de l’hôtel
Sayın Olcay,Otelimizde son kalışınız sırasında karşılaştığınız iletişim sorunları ve çeşitli rahatsızlıklardan dolayı içtenlikle özür dileriz. Daha önceki ziyaretinizde de benzer sorunlarla karşılaştığınızı ve bu sorunların hemen çözülmediğini duymak üzücü.İyileştirilmesi gereken alanları ele almamıza ve konuklarımıza daha iyi bir deneyim sunmak için çalışmamıza olanak tanıdığından, bu sorunlara dikkatimizi çektiğiniz için gerçekten teşekkür ederiz. Hayal kırıklığınızı anlıyoruz ve gelecekteki konaklamalarınızın sunmaya çalıştığımız yüksek hizmet ve kalite düzeyiyle karşılanmasını sağlamak için gerekli değişiklikleri yapmaya kararlıyız.Konaklamanız süresince yaşadığınız eksikliklerden dolayı en içten özürlerimizi kabul etmenizi rica ederiz. Desteğinize değer veriyoruz ve gelecekteki ziyaretlerinizde bize olan inancınızı yeniden kazanma fırsatını umuyoruz.Sevgilerimle,Elzat
par un voyageur
Publié le 4 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mai 2024 par Elzat, Gestion de l’hôtel
Değerli Misafirimiz,Geri bildiriminiz için teşekkür ederiz! Hizmetimizden memnun kaldığınızı duyduğumuza sevindik. Gelecekte size tekrar hizmet vermeyi sabırsızlıkla bekliyoruz.Samimi olarak;Misafir ilişkileri
