Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Laurent
Hotel près aéroport
Publié le 4 avr. 2017 sur HotelsHotel pratique près de l'aéroport mais avec rien autour
par un voyageur
Publié le 17 sept. 2024 sur Hotels
We arrived late, the shuttle was quick. Our room had a leak from the air conditioning. We changed rooms and got a handicapped room. The air was loud and didn’t cool very well. Beds were nice. They didn’t clean our room, or mention they would not. Pool was not open, which was one of the reasons we picked this location.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sean Butler, Gestion de l’hôtel
Thank you so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Staff were excellent
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Sean Butler, Gestion de l’hôtel
Thank you so much for your kind review! We're delighted to know you enjoyed your time at our hotel. We appreciate your trust and look forward to your next visit!Warm regards,
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Great staff! Patrice was so helpful and very accommodating to us!
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Sean Butler, Gestion de l’hôtel
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon!Best
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Sean Butler, Gestion de l’hôtel
Thank you so much for your kind review! We're delighted to know you enjoyed your time at our hotel. We appreciate your trust and look forward to your next visit!Warm regards,
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Sean Butler, Gestion de l’hôtel
Thank you so much for your kind review! We're delighted to know you enjoyed your time at our hotel. We appreciate your trust and look forward to your next visit!Warm regards,
par un voyageur
Publié le 26 août 2024 sur Hotels
The hotel has a lot of potential. It has a cute little outdoor space and a large area for breakfast. The hotel advertises a restaurant on premises, but it’s counter service in the sane area where breakfast was available. The restaurant menu was limited & when we were there most of the items we wanted to order were not available. The staff were all very friendly and accommodating, and the rooms are very clean.
Commentaires de Gestion de l’hôtel
27 août 2024 par Sean Butler, Gestion de l’hôtel
Thank you for sharing your feedback! We're glad to hear that you appreciated our outdoor space, breakfast area, and the friendliness of our staff. We apologize for the limited menu and the unavailability of certain items during your stay. We're always looking for ways to improve and will certainly take your comments into consideration. Your input is valuable to us, and we hope to have the opportunity to welcome you back for a better experience in the future.
par un voyageur
Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Sean Butler, Gestion de l’hôtel
Your feedback is much appreciated. We are very sorry that your experience did not meet your expectations and are taking your review into serious consideration with our entire team.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Sean Butler, Gestion de l’hôtel
Thank you again for taking the time to share your experience with us. We're grateful for guests like you. Best,
par un voyageur
Publié le 20 août 2024 sur Expedia
Stay one night during my kid’s move in to Cornell. The property location is convenient to the school and Target. The room is spacious and the sofa bed can accommodate one more person if needed. There is still room to improve about the cleanness of the room especially the bathroom. We saw hairs on floor and the sink of the tub was clogged. It is understandable for hotel to overcharge during move in season.
Commentaires de Gestion de l’hôtel
27 août 2024 par Sean Butler, Gestion de l’hôtel
Thank you for choosing our hotel during such an important time! We're glad to hear that our location was convenient and that the room met your space needs. However, we sincerely apologize for the cleanliness issues you encountered, especially in the bathroom. This is not the standard we aim for, and we will address these concerns with our housekeeping team immediately. We appreciate your understanding about the pricing during the busy move-in season and hope we can offer a better experience on your next visit. Safe travels, and best of luck with your child’s time at Cornell!
