Ratings based on 375 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Red Oak
Posted Jul. 27, 2024 on Expedia
Ok
by A traveller
Posted May 13, 2024 on Expedia
staf
by A traveller
Posted Mar. 25, 2024 on Expedia
Great place to rest and enjoy the shows they offer
by A traveller
Posted Mar. 24, 2024 on Expedia
room could be updated, but did not spend much time in it. The property itself is clean, including the beach and pool area. Eating areas are very clean also. Much activities if you choose to participate. Adult pool is wonderful. No children allowed. The activities team is absolutely fabulous. The shows at night were pretty good and catered to all ages. The food was typical resort food. I am a vegetarian and I survived. We were pretty much the only Americans there and they did an awesome job communicating with us and we felt very safe and comfortable. Many shops and nature reserve within a couple minute walk. There were 2 of us and I recommend going to the taxi counter before you exit the airport. Cost around 40 dollars total. Stayed for 9 days and will definitely return. I am hoping the same staff will be there!
by A traveller
Twenty One Days In Paradise
Posted Mar. 12, 2024 on HotelsEveryone from waiters to bartenders to housekeepers , security even the hands on manager were very caring and attentive.The drinks and food were very tasty.The only thing was the shower was a little cool after a long day other than that this resort was a wonderful stay.Definitely would recommend.
by A traveller
Posted Mar. 6, 2024 on Expedia
by A traveller
Posted Feb. 1, 2024 on Expedia
Bad service to the costumers since day 1 horrible place to stay no A/C on the restaurants or lobby no serving food all day no room service
by A traveller
Posted Jan. 29, 2024 on Expedia
The hotel is very clean, the staff very friendly and hardworking, the Mexican food is excellent, the other foods are not as good as the Mexican, the shows were great, we enjoy our time.
It is a hotel with outdated facilities, for example, they do not have an ATM and it is difficult to have cash, they use a key instead of a card. Is an observation, maybe in the future they can updated, but is not a big deal, we love it
by A traveller
Posted Jan. 25, 2024 on Expedia
Although the property is simple it is clean and the staff are the real jewels here. They are amazing people, friendly, helpful and are all are very good at their responsibilities. Do not come here if you do not want to try speaking Spanish, or if you want some slick high end experience. But If you want to see families having fun together and experience happy people all around you, then come. The food is not great but the bartenders are amazing. We tried to tip as many people as possible, but if I could give them ALL a raise in pay, I would! Thank you Fabiola, Eduardo, Felix, Yavir, Jesus, Brenda and everyone else! we had a lovely time and my husband was a short walk from a great surf break. oxxo
by A traveller from San Diego
Posted Oct. 2, 2023
