Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Sainte-Adèle
Super bien placé
Publié le 5 déc. 2019 sur HomeAwayEndroit bien situé, très propre, bon restaurant....
par un voyageur
Perfect for two!
Publié le 7 août 2024 sur HomeAwayMy partner and I had a fantastic stay here! It was the perfect spot for the two of us. We loved starting our mornings with a trip to the pool or beach. After a full day, we could return to the condo to cook dinner, do laundry, and end the evening watching our favorite movies. A big thank you to Des for being so kind and keeping us informed!
par un voyageur
The very best
Publié le 17 juill. 2024 sur HomeAwayEverything about this place was perfect. From the location to the VRBO HOST, I can’t recommend this place enough.
par un voyageur de Carlsbad, CA
HORRIBLE , MISERABLE TIME NOT AS ADVERTISED!
Publié le 28 avr. 2024 sur HomeAwayBooked 28 nights but left after 11 nights because of many factors 1) The unit above 506C plays boom, boom music all night long from 7 pm until 7-9 am. So no sleeping! This has been going on per other owners, building security, and administration for over 6 months, and nothing can be done except to threaten to fine the owner!2) Gross, disgusting mattress pad and pillows which the owner did replace.3) The phone was broken despite the lies the owner said was because the building was working on phone lines!! No, it was a broken phone!! 4) The condo was not clean & had broken glass all over the floor. 4) previous reviews are a lie the condo is not fully equipped with all the necessary amenities!! I have never rented a place that does not even provide salt & pepper! You will have to go shopping 5) All bedding needed to be washed & towels also due to filthy conditions!! 6) The owner advertises that all basic soaps & toilet paper are provided! Another lie! 2 small hand soaps are provided which are not big enough to bath with. Only 2 rolls of toilet paper were provided, for 28 nights.No laundry detergent or dish soap. Thank god we brought some Tide pods to wash the gross, disgusting sheets & towels as well as dish soap because all the dishes were gross & disgusting!! 7) Futons & pillows in the living room are smelly and gross, extremely uncomfortable. You will need a chiropractor to adjust your spine after sitting. It costs more to change flights than to stay! YOU HAVE BEEN WARNED!!
Commentaires de Gestion de l’hôtel
31 mai 2024 par VrboOwner, Gestion de l’hôtel
Dear Carol and Greg,
Thank you for sharing your experience. I regret that your stay was not as expected and would like to address your concerns:
1. **Noise Complaints:** We understand your frustration with the noise issue and did everything possible in our control to fix it. However, we now have evidence that the disturbance was exacerbated by your own actions, including provoking the neighbor above while intoxicated and banging on his door. Additionally, there were no reports of noise after 10pm during your stay, which contradicts your statements. No other neighbors reported any issues.
2. **Bedding:** You stripped the bedding to examine what was normal wear and tear. Nevertheless, we immediately replaced the items upon your request to ensure your comfort.
3. **Phone Issues:** The intercom issue was indeed due to building maintenance, as communicated and immediately reported. We apologize for any inconvenience caused.
4. **Amenities:** Our listing states that we provide the essentials and longer-term supplies need to be purchased by the guest. Despite this, our team promptly bought you additional items to ensure your satisfaction.
Furthermore, I provided you with discounts, paid for bracelets and gave a full refund for the unused nights. My property management team and I also spent considerable time addressing your concerns, most of which were later found to be unfounded. We have since discovered that you have been blocked by several landlords in the building due to similar past behavior and issues.
While your feedback also attempts to discredit prior tenants’ reviews, any feedback is valuable to us, and we are committed to improving our services.
Kind Regards - Des
par un voyageur
Rooms with a view
Publié le 26 mars 2024 sur HomeAwayThe complex is very well managed - clean, everything in good repair, staff available and helpful. The 2 pools are in excellent condition and have plenty of chairs and loungers available. The restaurant on site serves very good food and drinks at a reasonable price.
The location is convenient, being walking distance to the marina and Ixtapa restaurants, bars and shopping, situated right on the long beach, close to La Puerta for fresh fruit and vegetables (and roast pork from Julio's to take home). Catch a collectivo to Isla Ixtapa or Zihua right outside the complex.
Excellent shower, all amenities you might need. Bring some spices of your own if you plan to do much cooking. Also bring binoculars during whale-watching season.
But our favourite thing about this apartment was the balcony - private, shady mornings and gorgeous evening sunsets over the hills. We were just at the right height to watch the birds building a nest in the palm tree, and we enjoyed the swallows who came out just after the sun went down. A very relaxing holiday in Ixtapa.
Commentaires de Gestion de l’hôtel
26 mars 2024 par VrboOwner, Gestion de l’hôtel
Hi Mark - thanks for being a role model tenant, great communication. Nice words in your review. Welcome to return anytime
par un voyageur de Deerwood Mn USA
Ixtapa 2024 Vacation
Publié le 13 mars 2024 sur HomeAwayWe totally loved our warm weather stay at your condo. It had everything we needed! Condo was clean, comfortable and had a great deck to view the awesome sunsets! We enjoyed the beautiful pool everyday and the whale watching was incredible. We would definitely stay here again. Des, the host, was friendly, helpful and accommodating! Her place is the perfect Ixtapa winter getaway destination! Thanks again!
Gary & Joanie - Minnesota
Commentaires de Gestion de l’hôtel
14 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you Gary and Joanie, likewise you are 5 star tenants and welcome back anytime ( will check if the whales can come back ;)
par un voyageur
BVG Marina Ixtapa
Publié le 31 janv. 2024 sur HomeAwayBeautiful ,quiet condo , walking distance to town of Ixtapa and many great restaurants. Loved the morning walks on the beautiful beach and swimming in the infinity pool .
par un voyageur
BVG Marina
Publié le 30 nov. 2023 sur HomeAwayThe property was in a great location. There were many stores and restaurants in walking distance. The unit itself was nice and clean and fully equipped. It was an added bonus to have a bar/restaurant onsite. I would highly recommend this property. The owner Des Smith was great to work with.
Commentaires de Gestion de l’hôtel
1 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thanks Glen and Jane. You are great tenants to have and I welcome you back anytime
par un voyageur
Súper, muy buen lugar
Publié le 30 juill. 2023 sur HomeAwayHe ido con mi familia a este condominio, tiene todo lo necesario para pasar unos dias muy agradables, tanto el departamento como el complejo. En la cocina se encuentra todo lo que se pueda necesitar, la cama es muy cómoda al igual que las almohadas. Tiene dos sofás cama increíbles. Recomiendo ampliamente este lugar, volveremos muy pronto:).
Commentaires de Gestion de l’hôtel
31 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you Jennifer, so glad you had a wonderful experience - that is our goal. You are welcome back anytime.
par un voyageur
Just wanted to get away!
Publié le 14 avr. 2023 sur HomeAwayAmazing! Condo and Resort Amazing!
