Ratings based on 180 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 22, 2024 on Expedia
Comment from Hotel Management
Oct. 25, 2024 by BW PLUS KONAK CREW, Hotel Management
Dear Rebecca,I hope you doıng fıne and sorry for your score durıng your stay We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies for mentıoned ıssues behalf of our teamLook forward to welcome you to our hotel to provıde better servıce experıence durıng your stay ın near futureSıncerely,Best Western Konak Team
by A traveller
Posted Sep. 10, 2024 on Hotels
I have with my creditcard for the stay but they said at the hotel that they didnt receive anything. I had to pay again with cash. I want my money back!
by A traveller
Posted Aug. 3, 2024 on Expedia
Staff tried to when i needed
Comment from Hotel Management
Aug. 6, 2024 by BW PLUS KONAK CREW, Hotel Management
Dear RonaldThank you for taking the time to evaluate and share your score about your experience at Best Western Plus Konak Hotel.It is always a pleasure to receive your positive scoreWe look forward to welcome you and your beloved ın near futureSincerely,Best Western Plus Konak Hotel Crew
by A traveller
Posted Jul. 15, 2024 on Expedia
We had a nice room over looking the Aegean Sea. It was perfect for watching the sunset.
The room was clean. The bed was comfortable. The staff is welcoming and helpful.
The 11th floor is the location of the breakfast buffet. We went there for coffee and enjoyed a beautiful view there as well.
We had a great stay!
by A traveller
Posted Jun. 16, 2024 on Expedia
Walkable distance for Shopping. However Reasturants were distant and difficult to find Vegetarian Food.
by A traveller
Posted May 28, 2024 on Hotels
Comment from Hotel Management
Jun. 12, 2024 by BW PLUS KONAK CREW, Hotel Management
Dear Jennifer, Thank you so much for taking time to evaluate your stay at our property by your valued feedback . Your score and comments are very important to us. We appreciate once agaın to share your posıtıve feedback and score .We look forward to welcome you to our hotel soon.Best Regards,Hotel Management
by A traveller
Posted Oct. 1, 2023 on Expedia
I would stay here again. It was in a perfect location near all kinds of small local home cooking style restaurants. Also there is a beautiful view of the sea from the dinning area.
Comment from Hotel Management
Oct. 4, 2023 by BW PLUS KONAK TEAM, Hotel Management
Dear Steve Thank you for taking the time to tell us about your experience at Best Western Plus Konak. Your feedback is very important to us. Here at Best Western, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns and look forward to welcome to our hotel soon.Best Regards,
by A traveller
Posted Jul. 16, 2023 on Hotels
Comment from Hotel Management
Jul. 18, 2023 by Hotel Manager, Hotel Management
Dear Raheela,Thank you for taking the time to score us about your experience at Best Western Plus Konak. Here at Best Western, we continuously strive to meet your needs and expectations. and look forward to welcome to our hotel soon.Best Regards,
by A traveller
Posted Apr. 5, 2023 on Expedia
The receptionist was not very welcoming . There were very few bfast options unlike any hotel in Turkey. If u wanted a fried egg or an onneplette of ur choice we were asked to pay extra. The breakfast options in Turkey hotels r amazing but this hotel is very poorly managed .
Comment from Hotel Management
Apr. 5, 2023 by Hotel Manager, Hotel Management
Dear PrıtıI hope you doıng fıne and thank you for your valued scores and very ımportant comments for overall service durıng your stayWe are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies for mentıoned ıssues behalf of our teamPleas ebe ınformed that we have also share and warn all staetd poınts wıth related departments.Sorry once agaın and Look forward to welcome you to our hotel to provıde better servıce experıence durıng your stay ın near futureSıncerely,Best Western Konak Team
by A traveller
Posted Feb. 21, 2023 on Expedia
Comment from Hotel Management
Mar. 14, 2023 by Hotel Manager, Hotel Management
Mehmet Bey Merhabalar,Tesisimizde konaklamanızla ilgili olarak anketimizi doldurduğunuz için teşekkür ederiz.Tüm ekibimiz adına, beklentilerinizi karşılayamamış olmaktan dolayı özürlerimi iletmek isterim. Memnuniyetiniz bizim için önemli olup bu nedenle, verdiğiniz geri bildirimleri gerekli departmanlarla paylaşmış olup , gelecekte misafirlerimize daha iyi bir konaklama deneyimi sunmamızı sağlayacak geliştirmelerin uygulanmasında kullanacağız.Size daha iyi bir hizmet sunma şansını elde edebilmemiz amacıyla tesisimizde yeniden konaklamayı düşüneceğinizi umuyorumYardımcı olabileceğim bir husus olur ise lütfen 02324891500nolu telefondan direk bana ulaşabilirsiniz.Anketimizi doldurduğunuz için tekrar teşekkür eder, iyi hafta sonları dilerim.Saygılarımla,MURAT CAN SAKARYAHOTEL ManagerBest Western Plus Hotel Konak
