Ratings based on 956 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 25, 2024
by A traveller
Posted Aug. 26, 2024 on Expedia
The room remote would not hardly work and the wifi didn’t pick up.
Comment from Hotel Management
Sep. 12, 2024 by JOhn P., Hotel Management
Sorry you had troubles with your remote! I hope you have a great week!
by A traveller
Posted Jul. 31, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by JP, Hotel Management
Thanks for the great review! It is much appreciated!
by A traveller
Posted Jul. 26, 2024 on Expedia
I like that room had a balcony and sofa.
Comment from Hotel Management
Jul. 26, 2024 by John P., Hotel Management
Thanks for the great review! It is greatly appreciated!
by A traveller
Posted Jul. 25, 2024 on Expedia
The staff was what made the property enjoyable.
Russell
Comment from Hotel Management
Jul. 25, 2024 by John P., Hotel Management
Thanks so much for the awesome review! I do agree, we have a great staff here at the courtyard! Thanks again!
by A traveller
Posted Jul. 21, 2024 on Hotels
Comment from Hotel Management
Jul. 25, 2024 by John P., Hotel Management
Thanks for the great review! It is greatly appreciated!
by A traveller
July visit
Posted Jul. 21, 2024 on HotelsNice appearance. Due to the clutch with Microsoft ( this is what the manager said) the room card key system wasn’t working. So if we left our room they would go and open the door for us with a master key.
The problem is that no compensation was offered. Not even a free breakfast. So that is a bit of a bummer.
Comment from Hotel Management
Jul. 25, 2024 by John P., Hotel Management
Yes, the crowd strike through everyone into a huge disarray and we didn't get fully operational till late Sunday afternoon. Are you a bonvoy member by chance?
by A traveller
Poor.
Posted Jul. 16, 2024 on HotelsNo complimentary coffee or cookies at any time. $40 more extra fees tacked on which were not initially advertised. AND a parking fee! The extra queen size sofa would barely fit 1 child .
Comment from Hotel Management
Jul. 17, 2024 by John P., Hotel Management
I'm sorry you stay with us wasn't a great one. We have complimentary coffee out every day. It's at the end of the bar once the bistro closes. I will pass it up on along to our corporate office about the parking fee, but that is out of our hands here at the hotel.
by A traveller
Posted Jul. 11, 2024 on Expedia
The room was not cleaned. Jelly smeared all ovet desk. Bed was the most uncomfortable bed we have ever slept in leaving us with an 8 hr drive on 4 hrs or less of sleep. Will not be using Marriott again after this.
Comment from Hotel Management
Jul. 12, 2024 by John P, Hotel Management
I'm sorry your stay with us wasn't a great one. I will pass this along to the team. Have a great weekend!
by A traveller
Posted Jul. 10, 2024 on Hotels
Comment from Hotel Management
Jul. 11, 2024 by John P, Hotel Management
Thanks for the great review!
