Note fondée sur 569 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,2 Service et personnel
2,8 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montreal, Canada
Publié le 30 mai 2018 sur Expedia
The room seems clean at first glance, but we found out
crawling insects (live and dead ones) on the floor. Personnel was kind enough to allow us to change room (2nd floor) where we found a shoe and some soft drinks cups under the bed. I do not recommend this hotel.
par un voyageur
Publié le 30 mai 2014 sur Hotels
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Most of the electrical outlets in our room didn't work, some were coming out of the wall. They didn't restock the breakfast items, by 8:00 everything was almost gone.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Bhavin Patel, Gestion de l’hôtel
Dear ,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager,Bhavin Patel
par un voyageur
Filthy
Publié le 15 sept. 2024 sur HotelsTried to stay here after going to pick up a puppy. This room was filthy. The room itself was in terrible condition. Holes and mold in walls. Broken trim pieces. Outside yard was filled with dog poop and flies. Rotting bird carcasses in the yard, no idea why. Area looked terrible. Drug users walking around not even trying to hide it. Sat in the room about five minutes then just decided to leave and drive home. Never again obviously.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest ,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager,Bhavin Patel.
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Bhavin Patel, Gestion de l’hôtel
Dear ,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,General Manager,Bhavin Patel
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Bhavin Patel, Gestion de l’hôtel
Dear ,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,General Manager,Bhavin Patel
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Bed was clean and comfortable, BUT
- Electrical outlets did not work
- Toilet did not flush
- Light fixture over sink went out
- Ice machine did not work
- Microwave did not work
- TV had very limited viewing (okay if you like Woody Woodpecker)
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Bhavin Patel, Gestion de l’hôtel
Dear ,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager,Bhavin Patel
par un voyageur
Publié le 28 août 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
29 août 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,General Manager,Bhavin Patel.
par un voyageur
Publié le 24 août 2024 sur Hotels
Roaches, used condoms, and needles around the place.
Commentaires de Gestion de l’hôtel
25 août 2024 par General Manager, Gestion de l’hôtel
Dear Guest ,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager,Bhavin Patel.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par General Manager, Gestion de l’hôtel
Dear Guest ,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager,Bhavin Patel.