Avis Magnolia Manor: A Historic Home Built During The Great Depression

Thank you Todd for the kind words. It was a great pleasure hosting you and your family during your visit in Jackson. You were all amazing and appreciate you taking care of our property during your stay. We look forward to having you back.

First of all, we thank you for booking our place. It was unfortunate that you didn’t have a good experince during your stay. In response to your concerns, FIRST - the trash as I already explained to you during your stay, those trash bins that were full were properly locked and our co-worker put a note not to open it. And she moved those trash bins away from the kitchen entrance to the other side of the carport. You checked in July 4 which was a holiday and trash pick-up was supposed to be done the following day. Our co-worker took thos trash bins the next afternoon after you checked in. As for the DECK, the only thing that probably is different from the photos are the dry leaves. I believed, there are no leaves on the photos. Falling leaves will always be on the deck since there are trees around. The lawn company cleans our lawn twice a month. As for the other cleanliness concerns, we already addressed these issues with our housekeepers.

Thank you John for those wonderful words. It was indeed a great pleasure hosting you and the rest of the group during your visit in Jackson. Thank you for being an amazing guests and we look forward to having you back.

It was a pleasure having Davy and the rest of the group at Magnolia Manor! Thank you for your stay and we hope you made some great new memories while in town. We look forward to having you back.

Thank you Steve. It was a great pleasure hosting you and the rest of the group during your visit in Jackson. We look forward to having you back.

It was so unfortunate that you didn't have a good experience during your stay. Bringing the issue of us charging you extra for declaring 12 guests coming is ridiculous because we canceled the request. First, you only booked for 1 guests. If you only specified the correct number of guests staying the very moment you tried to book the place, you will see the details of the charges. After you booked the place, I responded and asked how many number of guests will be staying but you never responded. Then few days before your arrival date, I then asked again the number of guests and you VERY CLEARLY said (Sorry about that! I didn’t realize. Planning on 12 (10 adults) for at least one of the nights. Some of my cousins aren’t arriving until Saturday, but yes, planning on 12.) These are your actual words not mine.. So we charged you an extra for 2 guests for 2 nights. After we sent the request for additional payment, you right away changed the number of guests. You said (The first night 3 people are staying, the second night we have 6 people staying, and the 3rd night, I know for sure 6 people are staying, but my 4 cousins and their parents may stay depending on how late.) These are again your actual words. How I wish I have the option to attached the screenshot of your messages to justify your claim. I don't think it was our fault. In fact we canceled the request for additional payment. Regarding the smell from the other guests, I was just relaying to you what the guests responded. Complaining regarding the place not being cleaned, you complained after you checked out, sent us the photos after you checked out. Why didn't you inform us that the place was not cleaned as per your standard? We could have asked our housekeeper to come and fix it. You stayed for 3 nights but you complained after you left the place. We cannot justify such issue to our housekeeper. I believed, you booked the place since it was your wedding. I wonder why you were so bitter instead of being happy? Once again I apologized for failing to meet you standard. The last 3 guests who stayed before you gave us a 5 star over all rating. One group stayed for 14 nights. The guests who stayed right after you booked through Airbnb also gave us 5 star overall rating. And to anyone reading this review, Kindly take time to read the other reviews. The lights at the carport and back deck are both on 24/7 and there is a surveillance camera where we can check the outside area of the house thus making it safe.

Thank you Kathy and to your group for staying at Magnolia Manor. You were all amazing. We are glad to hear that you all did have a great stay and we certainly look forward to having you back.

Thank you Ruth for that wonderful review. It was a great pleasure hosting your family during your visit in Jackson and we are so glad to hear that you all did have a great time. We look forward to having you back.

Thank you Rhonda for your wonderful review. It was indeed a great pleasure hosting you and your family during your visit in Jackson. Thank you for your stay at Magnolia Manor and we hope you made some great new memories while in town. We look forward to having you back.